Key Account Manager - SaaS
Confidential Company
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
Drive regular customer usage , especially inventory stock checks
Identify inactive accounts and re-engage customers
Build strong relationships with store managers, operations teams, and business owners
Conduct regular client follow-ups and reviews
Identify growth opportunities within existing accounts, including store rollouts, hardware upgrades, software licenses, and RFID tag consumption
Monitor customer health, usage trends, inactive accounts, and renewal risks
Coordinate with Sales, Deployment, Business Analysts, and Product teams to ensure successful onboarding and customer satisfaction
Track and manage timely renewals for licenses, AMC, and consumables
Regards
TASC Recruitment Team
Desired Candidate Profile
Ideal Candidate
3–6 years of experience in B2B account management or customer success
Background in technology, retail tech, or SaaS solutions
Experience with retail ERP, POS, inventory/warehouse software, RFID, or automation solutions is preferred
Strong client relationship management and cross-functional coordination skills
Experience managing retail chains or multi-store operations is an advantage
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Saas Sales
- Key Account
- Customer Success
- SaaS Sales
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Confidential Company
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