L1 Jobs in Egypt

• 1 - 7 Years
• Egypt - Egypt

Provide first-level technical support, troubleshoot networking and Windows OS issues, and demonstrate strong communication and leadership skills.

• 5 - 10 Years
• Cairo - Egypt

Manage software development life cycle, lead engineers, ensure code documentation, and possess expertise in Dynamics 365 and C#.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 5 - 7 Years
• Egypt - Egypt

Resolve technical issues in Microsoft 365, Azure, and Windows Server while mentoring engineers and collaborating on system improvements.

• 3 - 9 Years
• Cairo - Egypt

Provide technical support and troubleshooting for security systems, ensuring customer satisfaction through maintenance, documentation, and effective communication.

• 2 - 7 Years
• Egypt - Egypt

Provide expert technical support for customers, ensuring timely issue resolution and collaboration with cross-functional teams to enhance product experience and retention.

• 5 - 10 Years
• Egypt - Egypt

Lead technical investigations, mentor engineers, and drive solutions in Azure services with expertise in containers, serverless, networking, or data analytics.

• 5 - 7 Years
• Egypt - Egypt

Lead technical investigations, mentor engineers, and deliver cloud solutions while possessing deep expertise in Oracle Cloud Infrastructure and specialized domains.

• 1 - 3 Years
• Egypt - Egypt

Deliver operational support and proactive monitoring for network services, requiring knowledge of networking protocols, troubleshooting skills, and customer-focused mindset.

• 5 - 7 Years
• Cairo - Egypt

Lead technical investigations, mentor engineers, and drive solutions for enterprise customers with expertise in AWS services and specialized domains.

• 2 - 7 Years
• Egypt - Egypt

Provide technical support for eSignature services, troubleshoot customer inquiries, and promote products while utilizing various support tools and resources.

• 7 - 12 Years
• Egypt - Egypt

Manage L2/L3 support activities, ensuring operational excellence in cloud services, incident management, and change management within an ITIL framework.

• 3 - 7 Years
• Cairo - Egypt

Provide technical support, troubleshoot issues, install systems, monitor performance, and ensure compliance with service level agreements.

• 4 - 9 Years
• Cairo - Egypt

Manage escalated incidents in cloud services, conduct root cause analysis, and ensure adherence to ITIL processes while enhancing system stability.

• 7 - 10 Years
• Cairo - Egypt

Manage escalated incidents and deliver advanced cloud services, ensuring operational excellence with ITIL processes and strong troubleshooting skills.

• 1 - 3 Years
• Cairo - Egypt

Provide technical support for Microsoft Azure services, troubleshoot issues, assist customers, and maintain documentation while ensuring high customer satisfaction.

• 4 - 7 Years
• Cairo - Egypt

Seeking a Cloud Support Engineer with expertise in ITIL processes, incident management, and cloud services for L2/L3 support in managed services.

• 5 - 8 Years
• Cairo - Egypt

Provide technical support, troubleshoot VMware products, communicate effectively, and maintain customer relationships while assisting in proposal preparations.

• 1 - 3 Years
• Cairo - Egypt

Identify and troubleshoot hardware and software issues, support systems, and communicate with customers; requires a degree in Computer Science or Engineering.

• 2 - 7 Years
• Giza - Egypt

Assist service centers with complex technical issues, provide guidance, analyze failures, and collaborate with teams to enhance service efficiency.