L2 Service Delivery Manager
Client of AIQU
Employer Active
Posted 3 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Details:
Role: Service Delivery Manager
Employment Type: 12 months & extendable contract
Work Location: UAE
Start Date: Immediate to 30 days
Technology & Skills Required
- 5-8 years of experience in IT service management or delivery roles, with at least 3 years in a service delivery management capacity
- Strong understanding of ITIL processes (Incident, Problem, Change, Capacity, etc.)
- Experience working with ITSM platforms (ServiceNow, ManageEngine, BMC, etc.)
- Demonstrated experience managing multi-vendor or multi-customer environments
- Proven track record of SLA management, incident governance, and service reviews
Desired Candidate Profile
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Administration
Keywords
- L2 Service Delivery Manager
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