People Operations & Onboarding Specialist careem

Support the EM market's People Operations activities, including colleague employment lifecycles, colleague advisory management, and process mapping.
Maintain up to date and accurate records of Careem colleagues' information on our online systems and `shared drives.
Maintain and update colleague data using multiple systems and workflows.
Ensure accurate and timely responses to medical insurance additions/deletions, colleague queries and documentation housing.
Support with Social Insurance activities and system requirements, clearing data requirements for all offboarded colleagues in a timely manner.
Prepare and execute colleague formal letters as and when required, proactively ensuring documentation is stored and accurately named.
Ensure forms required by the Government are completed and filed in a timely manner on the appropriate portal. Identify and propose improvement practices for colleague experiences across the business
Ensure open communication and clarity on workflows between the market covered and your line manager on a regular basis.
Proactively contribute to the logistics of EMs onboarding cohort management by working closely with your line manager and the wider People team to ensure all new joiners have a seamless onboarding experience in EMs.
Collaborate with COE s (center of expertise) to ensure we have the best systems, processes, policies and interventions in place for the colleague life cycle at Careem.
Manage colleague expectations by communicating project and/or query status and issues; resolving concerns; analyzing time and cost issues and ensuring timelines or blockers are communicated.
Good working knowledge and experience in employment law, compensation, organizational development, employee relations, and employment driven workflows.
Champion and advocate policy inclusion across all colleagues, advising support and process requirements.
Advising team of gaps or areas for further development. Work closely alongside your line manager to enhance performance and productivity of the team's core functions, their inclusive nature, team visibility and management.
Ensure effective compliance with international legal requirements by studying existing and new legislation; anticipating legislation changes; enforcing adherence to requirements; advising your line manager on needed actions.
Strong storyteller with the ability to effectively embed Careem s shared values across the wider business, reinforcing this throughout the full recruitment and colleague lifecycle