Senior Manager - Services

Sheikh Shakhbout Medical City

Posted 30+ days ago

Experience

5 - 10 Years

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Strategy and Objectives

  • Formulate, implement and benchmark development strategies for each client (sister companies, Govt. & commercial entities) to deliver budget / strategic business targets

Core Responsibilities

  • Revenue target achievement
  • Single point of contact with DOH from Rafed
  • Contract and relation management
  • KPI reporting and performance management
  • Strategic partnerships and initiatives
  • Special projects
  • UPP distributor representative at DOH
  • Penalty management

Organization, Resources and Monitoring

  • Proactively identify and seek professional development opportunities to improve capabilities and technical skills

People Management

  • Promote the Organisational culture and values

Stakeholder Management

  • Lead, drive and support the relationship management with internal stakeholders & clients.

Policies and Procedures

  • Ensure compliance of all policies and procedures of Rafed and Pure Health Group while delivering the roles and responsibilities

Reporting

  • Prepare required reports as per the section s reporting requirements internally within GPO and externally as applicable or any other reports as directed by Chief Commercial Officer / Director Account Management

Desired Candidate Profile

Job Qualifications

Education, Skills and Certifications

  • Bachelor s Degree in Business Administration or a related discipline. Masters would be a plus
  • English language is required, Arabic language (written & spoken) is preferred.

Experience

  • 5-8 years of experience in healthcare industry
  • Knowledge of Pharmaceutical or Medical Consumable preferred

Critical experience required

Management experience

  • Excellent communication and interpersonal abilities with aptitude in fostering long term relationship
  • Outstanding Organisational & leadership skills
  • Manage multiple priorities and execute with a sense of urgency
  • Steer & lead meetings based on a clear agenda and presentation
  • Demonstrate experience in negotiation and meeting client requirements
  • Ability to multitask and manage more than one client account

Relevant experience

  • Experience in dealing with sensitive and confidential information

Systems experience

  • Experience in MS Word, MS Excel and MS PowerPoint is required with emphasis on MS Excel
  • Experience with ERP (Oracle / SAP) and its functionalities would be a plus

Company Industry

Department / Functional Area

Keywords

  • Senior Manager - Services

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