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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Build strong working knowledge of Lean s products, APIs, and common integration patterns, and apply that knowledge to support client implementations.
Troubleshoot integration and API issues independently in standard cases, and escalate effectively when problems are ambiguous or high risk.
Support high-quality implementations by following established best practices, preparing clients well, and helping drive reliable launches.
Understand client goals, constraints, and use cases, ask thoughtful questions, and tailor technical guidance to their context.
Understand how technical work connects to client value, adoption, and commercial outcomes, and support opportunities that improve usage.
Communicate clearly and professionally with clients, simplify technical concepts, and keep them informed throughout implementation.
Take ownership of assigned workstreams, follow through reliably, and contribute to successful client launches and adoption.
Notice signals for expanded client needs or product usage and surface relevant opportunities to Sales or CSM.
Keep Salesforce, Slack, Notion, and other internal tools up to date with progress, decisions, and next steps for assigned work.
Manage workload effectively, follow implementation plans, meet deadlines, and help keep launches on track.
Work effectively with Sales, Product, Engineering, CSM, and Support to resolve dependencies and move client work forward.
Share useful learnings, contribute to internal documentation, and support teammates when helpful.
Desired Candidate Profile
3+ years in Solutions Engineering, Pre-sales Engineering, Solutions Consulting, Implementation, or a similar client-facing technical role, ideally in SaaS or API-first environments.
Comfortable working with REST APIs, reading technical documentation, debugging integration issues, and guiding clients through implementation.
Excellent written and spoken English; Arabic is required.
Highly accountable, organized, and proactive; able to manage multiple workstreams, communicate clearly, and adapt quickly in a fast-moving environment.
Familiarity with payments, fintech, or bank integrations is a plus.
Company Industry
Department / Functional Area
Keywords
- Solutions Engineer
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Lean Technologies
Lean is building the fintech infrastructure platform that catalyzes the next generation of payments and fintech solutions in the region. Our solutions range from open banking and open finance connectivity, account-to-account payments, credit decisioning capabilities, and cross-border stablecoin-powered payments. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security. Backed by top-tier global investors, including General Catalyst, Sequoia, and Shorooq, and having recently raised $67.5M in Series B funding, we re building the rails for Open Finance in MENA. We re trusted by 300+ clients across the UAE and Saudi Arabia, including the likes of Tabby, Tas heel, Hungerstation, and many more, making it the region s most valuable Open Banking platform. We are building modern infrastructure and rails for MENA, processing billions of dollars in transactions and enabling seamless, secure, and compliant financial connectivity. The Solutions Engineering team partners closely with Sales and Product to make Lean the integration platform of choice for the region.
https://jobs.ashbyhq.com/LeanTech/68fdb38a-4d4c-477b-a8e4-40d82a765277