Assistant Relationship Manager Commercial Bank of Dubai

Job Purpose:

Manage dual responsibilities of managing existing portfolio of Emerging Corporate customers jointly with the assigned RM in addition to providing extensive support to the team to achieve overall assigned financial targets.

Principle accountability:

Identify revenue opportunity in existing portfolio base and work with assigned RM in maximizing share of wallet from existing customer base.

Complete all credit facility renewals on time and identify additional business opportunity while conducting the annual credit reviews

Continuously explore opportunities in existing portfolio base for CASA, Funded, Non-Funded Asset and Fee & FX income.

Conduct financial analysis, credit rating, and prepare detailed Credit write-ups for approval under delegated authority for Wholesale Banking Credit

Conduct customer visits with RMs as and when required and record call reports in a timely manner.

Ensure regular monitoring of financials, credit monitoring requirements, exceptions, preparation of portfolio reviews and covenant maintenance.

Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank

Provide end-to-end resolution of escalated customer transactions, service requests and complaints redirected from existing service channels to enhance customer satisfaction

Ensure KYC reviews are completed on time and critically evaluate information gathered to ensure compliance with regulations and AML/KYC policy

Assume full responsibility of RM in his/her absence without any disruption in service levels and delivery on assigned financial targets.

Maintain effective governance and house keeping

Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process to develop corporate business strategies

Education and Experience:

Degree in Economics or Finance or Business Management

Professional qualifications MBA / CFA / CA / ACCA preferred

3-5 years of experience in Commercial Banking with min 2 years of exposure to Commercial / Business Banking in the UAE