Business Growth Specialist - Payroll & HR Services

Client of S&K HR Consulting

Key Duties & Responsibilities

• Identify and prospect potential clients including SMEs, startups, and international companies operating or entering the UAE.
• Build and maintain a strong sales pipeline for payroll outsourcing and HR operations services.
• Research target accounts to understand business size, payroll complexity, and compliance exposure.
• Leverage networking, referrals, digital outreach, and events to generate qualified leads.

Client Engagement & Needs Discovery

• Conduct discovery conversations to understand client payroll structures, employee volumes, pay elements, and compliance requirements.
• Clearly explain outsourced payroll services, WPS compliance, end of service benefits, and statutory obligations in simple, business friendly language.
• Position payroll as a risk management and trust building function, not just an administrative task.
• Identify upsell and cross sell opportunities across HR operations and advisory services.

Sales & Proposal Management

• Prepare and present tailored proposals, pricing structures, and service scopes aligned to client needs.
• Coordinate with payroll and HR operations teams to ensure accurate scoping, timelines, and handover.
• Manage negotiations, address objections, and close deals in line with company targets.
• Ensure smooth transition from sales to implementation by coordinating onboarding and documentation.

Relationship Management & Retention Support

• Act as the commercial point of contact during early stages of the client relationship.
• Maintain regular follow ups to ensure client satisfaction and identify expansion opportunities.
• Support renewals, service expansions, and referrals through proactive relationship management.
• Gather client feedback to improve service positioning and offerings.

Market & Product Knowledge

• Stay informed on UAE labour law, WPS requirements, payroll compliance risks, and market trends.
• Continuously refine sales messaging based on regulatory updates and client pain points.
• Provide market insights to leadership on pricing, competitor offerings, and client demand.