Call Center Management Jobs in UAE

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Act as the first point of contact for Arabic-speaking customers, providing exceptional support via phone, email, and chat. Educate customers on product features, services, and p...

• 1 - 6 Years
• Sharjah , Ajman , Dubai - United Arab Emirates (UAE)

Supervise contact center agents, ensure compliance, manage performance metrics, and foster team development while addressing customer escalations and improving processes.

• 3 - 5 Years
• United Arab Emirates - United Arab Emirates

Oversee call center operations, ensure service level agreements, manage performance metrics, and develop team leaders while optimizing multi-channel support.

• 7 - 10 Years
• United Arab Emirates - United Arab Emirates

About the Position: Wynn Al Marjan Island is currently seeking a Director Call Center Operations to join the resort s Call Center Operations team. The primary duties and respons...

• 2 - 5 Years
• United Arab Emirates - United Arab Emirates

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination...

• 2 - 4 Years
• United Arab Emirates - United Arab Emirates

Supervise call center operations, drive training and coaching, ensure quality service delivery, and manage performance metrics for optimal guest experience.

• 1 - 7 Years
• Dubai - United Arab Emirates

Lead customer care team, ensure service quality, provide coaching, handle escalated complaints, and analyze performance reports; requires strong leadership and communication ski...

• 1 - 4 Years
• Abu Dhabi , Ras Al Khaimah - United Arab Emirates (UAE)

Handle inbound and outbound calls, provide customer service, meet sales targets, and possess strong communication skills and product knowledge.