Call Center Management Jobs

• 5 - 6 Years
• Doha - Qatar

Manage call center operations, oversee customer service, resolve complaints, and coordinate with food delivery platforms while ensuring customer satisfaction.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead technical readiness and operational enablement for Contact Center solutions, ensuring integration, compliance, and documentation while managing stakeholder coordination.

• 1 - 4 Years
• Dubai - United Arab Emirates (UAE)

Engage customers through outbound calls, convert inquiries into appointments, maintain records, and achieve targets in customer service and sales.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Assist parents and players, respond to inquiries, provide information on training and registrations, requiring strong communication and customer service skills.

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates (UAE)

Supervise call center operations, manage customer inquiries, ensure service excellence, and train staff while maintaining compliance and performance metrics.

• 2 - 5 Years
• United Arab Emirates - United Arab Emirates

Oversee call center operations, ensure service quality, lead team development, manage performance metrics, and implement process improvements in a customer-focused environment.

• 3 - 8 Years
• Lebanon - Lebanon

Lead and manage Call Center team, monitor operations and service quality, analyze reports, and develop training plans while possessing strong leadership and communication skills.

• 0 - 5 Years
• Cairo - Egypt

Answering incoming calls from customers, making outgoing calls to assist with customer inquiries, complaints, and support issues. Providing excellent customer service by address...

• 1 - 6 Years
• Riyadh - Saudi Arabia

Manage post sales support, perform technical diagnostics, ensure customer communication, and improve service quality while leading process improvements.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 0 - 5 Years
• Beirut - Lebanon

Oversee daily call center operations, lead team, monitor service quality, handle escalated concerns, and ensure compliance with standards.

• 3 - 5 Years
• United Arab Emirates - United Arab Emirates

The role involves managing guest interactions through calls and digital platforms, ensuring high service standards and effective communication.

• 4 - 6 Years
• United Arab Emirates - United Arab Emirates

Supervise call center operations, drive training, enhance guest experience, and manage performance metrics while ensuring quality service delivery.

• 5 - 7 Years
• Cairo - Egypt

Assist in managing call center operations, ensuring service quality, client satisfaction, and team performance while leading and developing staff.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Manage contact center operations, enhance customer satisfaction, lead team performance, and ensure adherence to policies and procedures for continuous improvement.

• 0 - 2 Years
• Sharjah - United Arab Emirates (UAE)

The role involves generating customer appointments, enhancing retention through effective communication, and managing challenging situations while meeting performance KPIs.

• 4 - 8 Years
• Al Ain - United Arab Emirates (UAE)

Seeking a Workforce Management Lead to optimize staffing, manage forecasting and scheduling, requiring strong analytical skills and bilingual proficiency in Arabic and English.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing customer support operations, ensuring service excellence, strategic planning, and effective team leadership in a call center environment.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing customer interactions, ensuring satisfaction, and resolving inquiries in a property management context, requiring strong communication and problem-solvi...