Call Center Management Jobs

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead outbound calling team to drive sales, manage performance, train agents, and report on KPIs while ensuring high guest experience.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Develop and implement call center strategies to enhance customer satisfaction, manage performance metrics, and lead a high-performing Forex team.

• 5 - 10 Years
• Kuwat - Kuwait

Supervise call center operations, manage personnel training, ensure customer service excellence, and analyze performance metrics for optimal efficiency.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for exceptional customer service, managing calls, scheduling appointments, and improving patient experience while ensuring adherence to quality standards.

• 3 - 8 Years
• Lebanon - Lebanon

Lead and manage Call Center team, monitor operations and service quality, analyze reports, and develop training plans while possessing strong leadership and communication skills.

• 2 - 5 Years
• United Arab Emirates - United Arab Emirates

Oversee call center operations, ensure service quality, lead team development, manage performance metrics, and implement process improvements in a customer-focused environment.

• 0 - 5 Years
• Cairo - Egypt

Answering incoming calls from customers, making outgoing calls to assist with customer inquiries, complaints, and support issues. Providing excellent customer service by address...

• 1 - 6 Years
• Riyadh - Saudi Arabia

Manage post sales support, perform technical diagnostics, ensure customer communication, and improve service quality while leading process improvements.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 3 - 5 Years
• United Arab Emirates - United Arab Emirates

The role involves managing guest interactions through calls and digital platforms, ensuring high service standards and effective communication.

• 4 - 6 Years
• United Arab Emirates - United Arab Emirates

Supervise call center operations, drive training, enhance guest experience, and manage performance metrics while ensuring quality service delivery.

• 2 - 6 Years
• Cairo - Egypt

Lead customer care team, ensure service quality, analyze performance, and support recruitment; requires strong leadership and communication skills in English and Arabic.

• 5 - 7 Years
• Cairo - Egypt

Assist in managing call center operations, ensuring service quality, client satisfaction, and team performance while leading and developing staff.

• 1 - 6 Years
• Riyadh - Saudi Arabia

Oversee call center operations, enhance customer satisfaction, manage performance metrics, and lead team development while ensuring service quality and efficiency.

• 7 - 12 Years
• Cairo - Egypt

Lead daily operations of a contact center, manage teams, achieve KPIs, ensure client satisfaction, and drive continuous improvement initiatives.

• 5 - 7 Years
• Beirut - Lebanon

Oversee daily operations for high-quality customer service, analyze call center data, and improve processes for efficiency and satisfaction.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Act as the first point of contact for Arabic-speaking customers, providing exceptional support via phone, email, and chat. Educate customers on product features, services, and p...

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Lead customer service operations, supervise team performance, ensure service excellence, and implement process improvements in a fast-paced environment.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

Ensure achievement of objectives, manage customer service team, drive improvements, and possess strong analytical and interpersonal skills for customer satisfaction.