CNS GBC - Account Manager

Nokia

Job Description

Results-driven telecom sales professional with proven success in managing and growing Tier-1 operator accounts in the Middle East. Brings deep expertise across Mobile Core and OSS/BSS domains, with strong knowledge of 5G, cloud-native architectures, and network transformation strategies. Skilled in building trusted C-level relationships, navigating complex procurement processes, and driving multi-year account growth plans. Adept at aligning technical solutions with business objectives, leveraging ecosystem partnerships, and delivering commercially competitive proposals. Culturally fluent in the UAE business environment, with a track record of positioning technology vendors as long-term strategic partners.

How You Will Contribute And What You Will Learn

• Accountable for large / medium customers at global or regional level across multiple portfolios or specific portfolio, carrying significant sales target.
• Identifies and develops significant business opportunities by interpreting critical internal or external business information such as customer needs, Nokias portfolio, competitive landscape, etc.
• Builds a long-term relationship with customers senior executives using the knowledge of industry and competitive landscape to contributes to the corporate goals and to increase own effectiveness.
• Drives sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and develops competitive and innovative offers that deliver considerable value to customers and Nokia.
• Actively participates in and contributes to pricing strategy and contract negotiations which generate mid-term business impact.
• Contributes to process / product / service improvements that help to sustain competitive advantage of Nokia.
• Influences the LoA process from strategic business and commercial perspective.
• Influences strategic decisions within own defined scope (portfolio, geography, etc) that affect the performance of the entire Customer Team (CT) or Global Customer Business Team (G/CBT) or even broader organisation.
• Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment, and develops unique sales approaches which differentiates our offering.
• Acts as the most senior sales expert, typically at a global or regional level, serves as best practice / quality resource and is an acknowledged authority both within and outside own organisational unit.
• Leads a functional team or cross-functional business team within a defined scope (portfolio, geography, etc) with considerable resource requirements, risk, and complexity.
  
  

Key Skills And Experience

Must Have Skills:

• Telecom and Technology:
• Sound understanding of Telecom Core, OSS and BSS
• Familiarity with UAE operator s network strategy and regulatory framework.
• Awareness of Emerging Technologies such as AI, Automation, Private networks etc.
• Strategic Account Management:
• Proven ability to own and grow a Tier-1 operator
• Strong C-level and senior management engagement skills
• Experience in building multi-year account plans, mapping stakeholders and criving strategic positioning.
• Sales and Commercial Acumen:
• End to end sales cycle management
• Understanding of Telecom RFP / RFQ process
• Strong Commercial negotiations and contract management skills
  
  

Good to have Skills:

• Technical depth in key domains:
• Cloud native Core
• OSS / BSS transformation
• Security solutions
• Ecosystem Awareness:
• Knowledge of competitor s offerings
• Understanding of System Integrators and Channel Partners dynamics
• Commercial Innovation:
• Ability to propose Innovative business models
• Understanding of Opex vs Capex financing models