Director, Consult Partner - FSS

Kyndryl

Employer Active

Posted 7 hrs ago

Experience

15 - 17 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The Role

Kyndryl Consult is the fastest growing business within the organization and instrumental to the company s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.

As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.

This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.

Contribute to Profitable Growth:

  • Drive significant financial outcomes through signings and revenue targets
  • Ensure sustained growth and profitability, managing margin expectations and backlog growth
  • Support the identification, pursuit and conversion of a pipeline of business development opportunities
  • Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk


Client Engagement:

  • Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
  • Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
  • Demonstrate credibility and experience to advise and deliver on complex consulting engagement
  • Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references


Operational Excellence:

  • Achieve individual and team utilization targets
  • Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
  • Leadership, Management, People
  • Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed


Strategic Contribution:

  • Utilize industry and technology expertise to shape and drive the company s strategic initiatives.
  • Align with Kyndryl s strategic vision and contribute to its execution.
  • Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
  • Proactively develop thought leadership and intellectual capital

Desired Candidate Profile

Who You Are

You re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you re open and borderless naturally inclusive in how you work with others.

Required Skills and Experience

  • 15+ years of extensive experience in client engagement and relationship management at the CXO level
  • Proven track record in MEA region (especially in UAE) with an IT professional service big 4 firm or similar background focused on IT strategy enablement
  • Demonstrable ability to build and commercialize relationships with senior executives
  • Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
  • Effective financial acumen with experience in driving revenue growth and managing margins
  • Experience of managing or supporting high-value business development activities with senior stakeholders
  • Deep understanding of industry trends and technology - Strong FSS (Banking (and insurance) industry knowledge
  • Sound personal brand and presence in the industry
  • Demonstrated ability to innovate and drive change
  • Deep understanding about IT landscape (IT infrastructure, cloud migration, AI, cybersecurity and current trends)
  • Fluency in English and Arabic

Company Industry

Department / Functional Area

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