Escalations Jobs in Egypt

• 2 - 7 Years
• Egypt - Egypt

Provide first-line customer support across multiple channels, troubleshoot issues, and collaborate with teams to enhance customer satisfaction and service efficiency.

• 3 - 7 Years
• Egypt - Egypt

Responsible for designing and improving detection and response capabilities, developing processes, and fostering client relationships in cybersecurity.

• 5 - 6 Years
• Cairo - Egypt

Lead a customer care team, enhance customer satisfaction, utilize data-driven strategies, and optimize operations in a fast-paced digital environment.

• 5 - 10 Years
• Cairo - Egypt

Manage marquee accounts, ensure customer success, provide product education, and assist with project management in a fast-paced SaaS environment.

• 2 - 7 Years
• Cairo - Egypt

Lead city operations to achieve targets, manage logistics, develop partnerships, and ensure compliance while fostering team performance and client relationships.

• 7 - 9 Years
• Giza - Egypt

Manage daily dental lab operations, ensuring case delivery, quality management, team leadership, and process improvement while meeting performance targets.

• 3 - 7 Years
• Cairo - Egypt

Support program management operations, vendor relationships, project management, and customer communication while enhancing operational performance in rewards programs.

• 1 - 3 Years
• Cairo - Egypt

Handle customer inquiries regarding order status, refunds, and complaints while ensuring compliance with service level agreements and achieving performance targets.

• 10 - 15 Years
• Egypt - Egypt

Lead technical execution of core banking initiatives, manage project scope, and ensure successful delivery of Temenos T24 modules with strong project management skills.

• 2 - 4 Years
• Egypt - Egypt

Manage HR systems, employee lifecycle, compliance, payroll, and benefits while providing employee support and travel management with strong analytical skills.

• 27 - 30 Years
• Cairo - Egypt

Support customer service delivery in the Contact Centre, manage procedures, training, and ensure seamless member experience with strong communication skills.

• 2 - 7 Years
• Egypt - Egypt

Ensure compliance with pharmacovigilance regulations, monitor adverse events, prepare safety reports, and train teams while managing multiple priorities.

• 8 - 10 Years
• Cairo - Egypt

Oversee daily operations, lead teams, prepare reports, handle escalations, and implement quality assurance in digital services and customer-facing operations.

• 2 - 4 Years
• Egypt - Egypt

Manage project initiation, delivery schedules, and customer satisfaction while ensuring documentation and communication with stakeholders; requires a bachelor's degree and stron...

• 7 - 10 Years
• Cairo - Egypt

Lead JIRA solution design, implement workflows, and integrate with CI/CD; require expertise in JIRA configuration, automation, and Agile frameworks.

• 1 - 2 Years
• Cairo - Egypt

Manage indirect procurement activities, supplier relationships, and project negotiations while ensuring compliance with ethical standards and effective teamwork.

• 6 - 8 Years
• Cairo - Egypt

Responsible for credit risk and collections management, leading a team, analyzing financial data, and collaborating across functions in a dynamic environment.

• 3 - 8 Years
• Cairo - Egypt

Provide seller assistance, resolve issues, educate on platform policies, ensure compliance, and identify process improvements; requires a Bachelor's degree and CRM experience.

• 5 - 7 Years
• Egypt - Egypt

Develop and implement sales strategies for HORECA and export markets, manage client relationships, and ensure compliance with international trade regulations.

• 1 - 5 Years
• Egypt - Egypt

Manage daily administrative operations, oversee transportation and fleet management, and ensure general services quality while optimizing costs and compliance.

• 3 - 5 Years
• Egypt - Egypt

Review medication orders, provide pharmacotherapy recommendations, monitor drug levels, support antimicrobial stewardship, and ensure patient counseling in a clinical setting.

• 5 - 8 Years
• Egypt - Egypt

Lead and develop an offshore sales team, execute sales strategies, manage sales operations, and collaborate with clients in the USA and Canada.

• 3 - 8 Years
• Egypt - Egypt

Seeking a Radio Access Network Engineer to maintain and optimize wireless networks, requiring strong troubleshooting, analytical skills, and knowledge of 2G to 5G technologies.

• 1 - 10 Years
• Egypt - Egypt

Design, implement, and optimize ISP access networks using Huawei, Cisco, and Nokia technologies; requires strong troubleshooting and technical leadership skills.

• 2 - 6 Years
• Egypt - Egypt

Supervise call center operations, coach agents for excellent service, manage schedules, handle escalations, and track performance metrics in beauty care.

• 8 - 13 Years
• Cairo - Egypt

Manage IT project portfolio, ensuring strategic alignment, resource allocation, risk management, and stakeholder communication while maintaining budget and quality standards.

• 10 - 15 Years
• Cairo - Egypt

Assist in protecting internal controls and data, assess compliance, manage audits, and provide recommendations with strong analytical and leadership skills.

• 0 - 2 Years
• Cairo - Egypt

Support buyers and suppliers on the Teradix platform through communication, training, and problem-solving while collaborating with internal teams.

• 1 - 7 Years
• Cairo - Egypt

Primary Point of Contact: Serving as the lead "face of the company" for all client matters, ensuring their needs are met and issues are resolved quickly. Revenue Growth: Identif...

• 1 - 2 Years
• Cairo - Egypt

Process and verify customer claims, handle complaints, maintain records, and provide reports; requires attention to detail and problem-solving skills.