Escalations Jobs in Egypt

• 3 - 4 Years
• Cairo - Egypt

Manage claims and variation orders, create breakdown structures, negotiate with clients, track contract prices, and communicate project progress.

• 3 - 6 Years
• Cairo - Egypt

Manage claims and variation orders, create breakdown structures, negotiate with clients, track contract prices, and communicate project progress.

• 10 - 15 Years
• Cairo - Egypt

Responsible for customer engagement, technical solutions, SAP architecture, and service management, requiring fluency in English and Arabic with strong SAP knowledge.

• 8 - 13 Years
• Cairo - Egypt

Manage complex projects, coordinate plans, ensure quality, mentor team, and possess customer service skills with technical affinity.

• 1 - 7 Years
• Egypt - Egypt

Manage complex projects, coordinate plans, ensure quality, handle customer issues, mentor team, and possess strong communication and problem-solving skills.

• 3 - 8 Years
• Cairo - Egypt

Manage transportation processes, conduct audits, provide solutions for disruptions, and ensure compliance with strong analytical and communication skills.

• 3 - 6 Years
• Giza - Egypt

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

• 2 - 4 Years
• Cairo - Egypt

Lead and develop a high-performing customer support team, ensuring exceptional service delivery, performance monitoring, and effective issue resolution.

• 1 - 3 Years
• Egypt - Egypt

Monitor live orders, support clients and captains, resolve escalations, and collaborate with teams to enhance operations in a fast-paced environment.

• 3 - 5 Years
• Cairo - Egypt

Supports technology planning, maintenance, and vendor management while ensuring compliance with information resources policies and providing technical expertise.

• 2 - 3 Years
• Cairo - Egypt

Experience working within a similar role and industry is highly desirable;Bachelor degree

• 11 - 16 Years
• Egypt - Egypt

Manage and secure Linux servers, automate deployments, support cloud solutions, and mentor teams while troubleshooting complex issues.

• 6 - 11 Years
• Egypt - Egypt

Manage a high-performing Invoice to Pay team, oversee processes, establish policies, and ensure timely closure of accounts with strong finance experience.

• 7 - 12 Years
• Egypt - Egypt

Lead merchant support operations, optimize processes, manage performance metrics, and mentor teams while ensuring high-quality service delivery and stakeholder collaboration.

• 4 - 6 Years
• Egypt - Egypt

Guide operational resilience strategy, manage incident response, and improve continuity planning while collaborating with partners in the payments ecosystem.

• 2 - 7 Years
• Egypt - Egypt

Manage VIP client relationships, drive retention and upsells, lead strategy calls, and analyze campaign performance using tools like Slack and Intercom.

• 5 - 10 Years
• Egypt - Egypt

Manage delivery operations and vendor partnerships for large-scale learning programs, ensuring quality service and process improvements in education.

• 6 - 10 Years
• Cairo - Egypt

Accountable for service quality and performance, managing budgets, ensuring adherence to processes, and driving continuous improvement in technology services.

• 0 - 3 Years
• Cairo - Egypt

Responsible for managing escalations, conducting risk analysis, collaborating on credit policies, and improving operational efficiency in credit operations.

• 0 - 2 Years
• Cairo - Egypt

Provide first-line customer support across various channels, ensuring timely resolutions and high customer satisfaction while collaborating with internal teams.

• 1 - 3 Years
• Cairo - Egypt

As a Technical Support Advisor, provide accurate technical support, troubleshoot issues, and ensure customer satisfaction while maintaining strong communication skills.

• 3 - 5 Years
• Cairo - Egypt

Serve as a liaison for technical integration, manage customer relationships, oversee delivery processes, and provide technical guidance during presales.

• 5 - 7 Years
• Alexandria - Egypt

Provides technical support, maintenance, and installation for medical equipment, ensuring compliance, documentation, and customer satisfaction while identifying sales opportunit...

• 7 - 12 Years
• Cairo - Egypt

Lead ServiceNow implementation projects, manage a team, ensure solution scalability, and integrate with external systems using REST/SOAP APIs.

• 1 - 4 Years
• Giza - Egypt

Provide technical support, troubleshoot issues, and ensure customer satisfaction while collaborating with teams; fluent in Portuguese and English required.

• 8 - 10 Years
• Cairo - Egypt

Responsible for leading Software Quality Assurance and Support, implementing testing strategies, troubleshooting, and fostering team growth in a fast-paced environment.

• 2 - 6 Years
• Giza - Egypt

Oversee CRM operations, ensure quality assurance, handle escalations, manage staff, and analyze reports while possessing strong leadership and CRM software knowledge.

• 2 - 7 Years
• Egypt - Egypt

Responsible for remote monitoring, alarm management, data analysis, and maintenance coordination of refrigeration systems, requiring strong analytical skills and knowledge of re...

• 7 - 9 Years
• Cairo - Egypt

Manage employee records, payroll processing, benefits compliance, onboarding, and employee relations while ensuring adherence to labor laws and HR best practices.

• 5 - 10 Years
• Giza - Egypt

Manage vendor onboarding, relationships, and contracts while driving growth projects and patient support programs in the pharmaceutical sector.