Helpdesk Jobs in Egypt

• 1 - 3 Years
• Egypt - Egypt

Provide technical support by troubleshooting hardware and software issues, managing IT documentation, and assisting end-users with computer systems.

• 2 - 7 Years
• Egypt - Egypt

Lead, coach, and develop a team of Account Executives to deliver on portfolio-level targets, including GMV growth, engagement, order volume, and vendor satisfaction. Monitor tea...

• 2 - 4 Years
• Egypt - Egypt

Lead and develop a team to achieve growth targets, enhance vendor satisfaction, and streamline processes while collaborating with cross-functional teams.

• 5 - 10 Years
• Cairo - Egypt

Provide first level IT support, perform hardware/software maintenance, and manage network systems; requires knowledge in active directory, networking, and Google Suite.

• 0 - 2 Years
• Cairo - Egypt

Responsible for IT Help Desk support, requiring excellent communication skills and a good level of English.

• 1 - 3 Years
• Egypt - Egypt

Responsible for incident management, customer service, and problem resolution; requires bilingual communication skills and proficiency in Windows applications.

• 1 - 6 Years
• Egypt - Egypt

Responsible for managing customer incidents, providing solutions, and maintaining service quality; requires bilingual communication skills and proficiency in Windows applications.

• 1 - 3 Years
• Egypt - Egypt

Provide technical support, troubleshoot hardware and software issues, maintain systems, and require knowledge in networking and Windows Server.

• 1 - 3 Years
• Cairo - Egypt

Install and update software, provide technical support, maintain IT inventory, and assist with technology initiatives; requires a Bachelor's degree and customer support skills.

• 1 - 3 Years
• Egypt - Egypt

Monitor network performance, assist in security management, provide end-user support, and maintain documentation; requires a Bachelor's degree in Computer Science or related field.

• 0 - 2 Years
• Cairo - Egypt

Engage with customers through various channels, ensuring satisfaction and effective complaint management while advising on products; requires proficiency in Microsoft Office and...

• 1 - 6 Years
• Egypt - Egypt

Manage B2B commercial operations, support customer inquiries, ensure satisfaction, and possess strong communication skills with ERP familiarity.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop the Customer Success team, manage key accounts, optimize processes, and support strategic initiatives while ensuring high customer satisfaction.

• 3 - 5 Years
• Egypt - Egypt

Guide customer onboarding, manage relationships, conduct training, monitor account health, collect feedback, and promote customer retention with strong communication skills.

• 1 - 3 Years
• Cairo - Egypt

Provide superior customer service, manage workload, educate clients, and communicate effectively while being flexible with shifts and fluent in English.

• 4 - 9 Years
• Cairo - Egypt

Provide second-tier technical support for Outseer products, utilizing problem-solving skills and technical expertise to ensure customer satisfaction and effective issue resolution.

• 3 - 8 Years
• Egypt - Egypt

Oversee contact center operations, lead a Spanish-speaking team, analyze performance metrics, manage customer complaints, and conduct training sessions.

• 1 - 3 Years
• Egypt - Egypt

Operates telephone exchange, answers calls, handles emergency communications, requires high school diploma, excellent communication and organizational skills.

• 1 - 3 Years
• Egypt - Egypt

Job Responsibilities: Receive shipments from customers at SuperJet stations and verify shipment details and documentation. Perform a basic visual inspection to ensure shipments ...

• 2 - 4 Years
• Egypt - Egypt

Key responsibility Answer inbound calls received on GEPD hotline: Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that caller feel ...

• 0 - 2 Years
• Cairo - Egypt

Provide superior customer service, manage workload, and build relationships while requiring fluent English, effective communication, and flexibility for shifts.

• 1 - 6 Years
• Cairo - Egypt

The role involves leading a call center team, ensuring performance metrics are met, and requires strong leadership, communication, and customer support skills.

• 1 - 3 Years
• Cairo - Egypt

Respond to customer inquiries via phone, email, and chat, resolve issues, maintain records, and update CRM with excellent communication and detail-oriented skills.

• 1 - 7 Years
• Cairo - Egypt

Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records ...

• 1 - 3 Years
• Egypt - Egypt

The role involves high-volume outbound calling for home and auto insurance, requiring strong communication skills and adherence to scripts in a structured environment.

• 0 - 2 Years
• Cairo - Egypt

Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy. Providing tailored solutions to meet customer needs. Ensuring a positi...

• 1 - 3 Years
• Cairo - Egypt

Provide technical support for desktop applications and hardware, manage incidents, and require skills in Windows, Active Directory, and customer service.

• 1 - 3 Years
• Egypt - Egypt

Provide technical support via various channels, diagnose issues, document solutions, and collaborate with teams while ensuring customer satisfaction.

• 2 - 7 Years
• Egypt - Egypt

Handle customer inquiries, provide merchant support, document technical issues, and maintain communication using WhatsApp; requires bilingual skills and CRM familiarity.

• 3 - 5 Years
• Egypt - Egypt

Lead and motivate the customer service team, manage performance, resolve issues, and implement policies while ensuring excellent customer experiences.