HR-Employee Relations Executive

Client of Careers International

Key Responsibilities:

• Serve as the first point of contact for employee concerns and grievances.
• Conduct employee engagement activities, surveys, and feedback sessions.
• Build strong rapport with employees across functions to maintain open communication.

Grievance Handling & Conflict Resolution

• Investigate and resolve employee complaints in a timely and objective manner.
• Maintain detailed documentation of all grievance and disciplinary cases.
• Advise managers on fair treatment and conflict management best practices.

Labor Law Compliance

• Ensure adherence to applicable labor laws (Factories Act, ID Act, Shops & Establishments, etc.).
• Monitor statutory compliances including working hours, overtime, holidays, etc.
• Liaise with external agencies and labor inspectors during audits or inspections.

Disciplinary Action & Investigations

• Support the disciplinary process including issuing warnings, conducting inquiries, and preparing documentation.
• Ensure all actions are legally compliant and fairly administered.

Industrial Relations (if applicable)

• Coordinate with union representatives to ensure healthy labor-management relations.
• Support collective bargaining processes and assist in agreement renewals.

Welfare & Retention

• Oversee implementation of employee welfare programs (transport, meals, hygiene, health checks, etc.).
• Support HR in identifying attrition trends and designing retention strategies.

Exit & Offboarding

• Conduct exit interviews and analyze reasons for attrition.
• Ensure smooth offboarding and compliance with final settlement protocols.