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Experience
2 - 7 Years
Monthly Salary
AED 2,000 - 6,000 ($541 - $1,621)
Job Location
Education
Any Graduation
Nationality
Any Arab National
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Greet and welcome patients and visitors in a warm, courteous, and professional manner. Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate department or personnel. Schedule, confirm, and manage patient appointments using the clinic's software system. Maintain an organized and clean reception area. Register new patients and update existing patient records with accurate information. Handle patient check-in and check-out procedures efficiently. Collect payments, issue receipts, and assist with billing and invoicing. Coordinate with doctors, nurses, and administrative staff to ensure smooth patient flow. Handle patient concerns and escalate issues to the appropriate staff when needed. Manage incoming and outgoing emails and other communications. Maintain confidentiality of patient records and sensitive information at all times. Support basic administrative tasks such as filing, photocopying, and data entry.
Desired Candidate Profile
Education: High school diploma or equivalent is required Diploma or certification in administration, customer service, or a related field is a plus Experience: 1–3 years of experience as a receptionist or front desk executive, preferably in a medical, clinic, or healthcare setting Familiarity with appointment scheduling and patient management systems is an advantage Skills & Competencies: Excellent verbal and written communication skills in English (Arabic is a plus) Strong interpersonal and customer service skills Well-groomed, friendly, and professional appearance Ability to multitask, stay organized, and work under pressure Proficiency in using computers, MS Office, and clinic management software Basic knowledge of medical or aesthetic terminology is preferred Personal Attributes: Patient, polite, and confident with a positive attitude Discreet and respectful of patient privacy and confidentiality Reliable, punctual, and a good team player
Employment Type
- Full Time
Company Industry
Department / Functional Area
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Inshape medical center