Restaurant Manager

Sofitel

Job Description

• Lead day-to-day operations of the restaurant
• Ensure outstanding guest experiences aligned with luxury standards
• Manage team performance, service quality, and operational efficiency
• Oversee service delivery, table management, and floor operations
• Maintain brand standards in presentation, ambiance, and service
• Handle guest feedback, complaints, and special requests professionally
• Coordinate with kitchen, bar, and other departments for smooth service
• Implement promotions, seasonal menus, and special dining events
• Manage reservations, capacity planning, and guest satisfaction tracking
• Recruit, train, schedule, and supervise restaurant team
• Conduct regular service, product knowledge, and upselling training
• Motivate the team to achieve service excellence and performance goals
• Monitor daily sales, P&L, budgets, and cost controls
• Ensure inventory accuracy and supplier coordination
• Drive revenue through upselling and guest retention strategies
  
  

Qualifications

• Excellent reading, written and oral proficiency in English
• Experienced in all aspects of restaurant service
• Must be well-presented and professionally groomed at all times
• Excellent leader and trainer with strong motivational skills
• Strong interpersonal skills and attention to detail
• High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
• Proven organizational skills, able to set and meet deadlines with quality results
• Candidate should be up-to-date when it comes to F&B trends, and knowledgeable of the successful concepts
• The candidate should be aware of the digital platform to enhance the exposure of the F&B offer