Sales Associate - Hospitality Solutions KEY INFORMATION TECHNOLOGY (L.L.C.)

Individual Sales Target Ownership

• Achieve assigned individual sales targets, typically focused on defined deal sizes, product lines, customer segments, or lead-conversion quotas.

• Take ownership of personal performance outcomes, including activity levels, conversion rates, and revenue contribution.

• Manage a structured personal pipeline aligned to role scope and experience level.

Sales Execution & Opportunity Development

• Execute day-to-day sales activities, including prospecting, outreach, qualification, follow-ups, and meeting coordination.

• Convert inbound and outbound leads into qualified opportunities using defined sales qualification frameworks.

• Progress opportunities through early and mid-stages of the sales cycle with discipline and accuracy.

Customer Engagement & First-Line Representation

• Act as an initial point of contact for prospects and early-stage customers.

• Conduct structured discovery conversations to understand customer needs, priorities, and buying intent.

• Represent the company professionally, consistently, and accurately in all customer interactions.

CRM Discipline, Reporting & Compliance

• Maintain accurate, complete, and timely CRM records for all leads, activities, and opportunities.

• Follow defined sales processes, approval workflows, and reporting standards without deviation.

• Provide reliable activity and pipeline updates for performance reviews and forecasting.

Sales Support & Team Contribution

• Support senior sales associates and sales managers in advancing opportunities and closing deals.

• Prepare and coordinate sales documentation, including proposals, quotations, and basic commercial summaries.

• Assist in product demonstrations, presentations, and customer meetings as required.

Learning, Development & Market Awareness

• Continuously build knowledge of company offerings, pricing structures, and value propositions.

• Develop a working understanding of competitors, market trends, and customer pain points.

• Actively apply coaching feedback to improve selling effectiveness and conversion outcomes.