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Experience
3 - 5 Years
Monthly Salary
SAR 5,000 - 7,000 ($1,351 - $1,891)
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Male
Vacancy
3 Vacancies
Job Description
Roles & Responsibilities
- Sales Support:
- Assist the sales team by preparing quotations, sales orders, and invoices.
- Manage and update the customer database, ensuring that all information is accurate and up to date.
- Coordinate with the procurement team to ensure the availability of machines and parts.
- Follow up on pending orders, ensuring timely delivery and addressing any issues that may arise.
- Maintain records of sales activities, including customer interactions, inquiries, and sales orders.
- Customer Relationship Management:
- Respond to customer inquiries via phone, email, or in-person, providing product information and support.
- Schedule and coordinate customer meetings, demonstrations, and site visits.
- Assist in resolving customer complaints or issues, escalating to the sales manager when necessary.
- Provide after-sales support, ensuring customer satisfaction and fostering long-term relationships.
- Coordination and Communication:
- Liaise with the logistics team to arrange the shipment and delivery of heavy machines.
- Coordinate with the finance department to ensure payment terms and conditions are met.
- Communicate with manufacturers or suppliers regarding product availability, specifications, and lead times.
- Collaborate with the marketing team to support promotional activities and sales campaigns.
- Reporting and Analysis:
- Prepare and distribute sales reports, analysing sales trends and performance metrics.
- Monitor sales targets and assist in developing strategies to achieve them.
- Track inventory levels, coordinating with the warehouse team to manage stock effectively.
- Provide insights and feedback to the sales team on market trends, customer preferences, and competitive activity.
- Work closely with internal departments, including Marketing, Operations, Parts, Service, HR, Finance, Warehouse, and Logistics, to ensure seamless coordination.
- Undertake additional job roll-related tasks as necessary to support the company's mission and operations.
- Carry out additional tasks as requested by management.
Desired Candidate Profile
- Strong knowledge of heavy machinery products and the trading market.
- Proficiency in MS Office, particularly Excel and CRM software.
- Excellent organizational, multitasking, and time management skills.
- Strong communication skills, both written and verbal.
- Ability to work in a fast-paced environment and handle pressure.
- Attention to detail and accuracy.
- Problem-solving abilities.
- Customer-focused mindset.
- Team player with a collaborative approach.
- Ability to manage multiple tasks and priorities simultaneously.
- May require occasional travel to customer sites or trade shows.
- Based in the office, with regular interactions with various departments and customers.
- Valid GCC driver’s license
Employment Type
- Full Time
Company Industry
- Industrial Products
- Heavy Machinery
Department / Functional Area
- Sales
- Business Development
Keywords
- Sales Analysis
- Sales Executive Activities
- Sales Support
- Sales Administration
- Heavy Machines Experiance
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XCMG Trading Company Limited
Xuzhou Construction Machinery Group Co., Ltd. (XCMG) is a prominent entity in the Chinese construction machinery sector, ranking as the 3rd-largest globally. With values of responsibility, integrity, and achievement, XCMG aims to be a world-class enterprise. XCMG is slated to enter the Saudi Arabian market in 2023, expanding its global presence.
Mr. Abdul Raheem
2965 Eastern Sub-Ring Extension, Al Manakh Dist 7941 Riyadh 14316 Saudi Arabia, Riyadh, Saudi Arabia
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