Senior Customer Support Engineer Jobs in Egypt

• 4 - 9 Years
• Cairo - Egypt

Provide second-tier technical support for Outseer products, utilizing problem-solving skills and technical expertise to ensure customer satisfaction and effective issue resolution.

• 8 - 13 Years
• Egypt - Egypt

Deliver post-sales support, resolve customer inquiries, and assist in troubleshooting while demonstrating strong communication and analytical skills.

• 1 - 3 Years
• Cairo - Egypt

Respond to customer inquiries via phone, email, and chat, resolve issues, maintain records, and update CRM with excellent communication and detail-oriented skills.

• 1 - 7 Years
• Cairo - Egypt

Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records ...

• 1 - 3 Years
• Egypt - Egypt

Execute reporting, automate data processing using Excel and VBA, manage workflows, and support cross-functional teams with clear communication.

• 2 - 7 Years
• Cairo - Egypt

Provide first-line customer support across multiple channels, troubleshoot issues, and collaborate with teams to enhance customer satisfaction and service efficiency.

• 2 - 5 Years
• Cairo - Egypt

The role involves responding to customer inquiries, resolving issues, and maintaining service quality while ensuring customer satisfaction and compliance with company policies.

• 0 - 5 Years
• Egypt - Egypt

Manage incoming phone calls, assess customer needs, handle complaints, and provide solutions; requires graduates with very good English and flexibility for shifts.

• 1 - 7 Years
• Egypt - Egypt

Provide exceptional customer service and technical support in French, utilizing problem-solving skills and technical knowledge to exceed customer expectations.

• 1 - 3 Years
• Egypt - Egypt

Provide excellent customer service in English and Arabic, verify documents, support customer inquiries, and assist team with ad-hoc tasks.

• 5 - 10 Years
• Cairo - Egypt

Lead a customer support team, enhance workflows, utilize AI tools, and collaborate across departments to improve service quality and operational efficiency.

• 0 - 5 Years
• Cairo - Egypt

Handle client inquiries, document communications, train clients on products, and possess strong communication and problem-solving skills.

• 2 - 6 Years
• Cairo - Egypt

Provide round-the-clock customer support, assist with software implementation, and possess strong communication skills and multilingual abilities.

• 3 - 5 Years
• Egypt - Egypt

Provide technical support and software integration, troubleshoot issues, collaborate with teams, and enhance client satisfaction with strong analytical skills and technical expe...

• 1 - 6 Years
• Egypt - Egypt

Manage B2B commercial operations, support customer inquiries, ensure satisfaction, and possess strong communication skills with ERP familiarity.

• 3 - 5 Years
• Cairo - Egypt

Provide customer support and software integration services, troubleshoot issues, collaborate with teams, and enhance client satisfaction with strong technical skills.

• 1 - 3 Years
• Cairo - Egypt

Provide technical support for desktop applications and hardware, manage incidents, and require skills in Windows, Active Directory, and customer service.

• 3 - 5 Years
• Cairo - Egypt

Responsible for analyzing project specifications, preparing offers, designing lighting solutions, and ensuring compliance with standards; requires proficiency in AutoCAD and Dia...

• 1 - 3 Years
• Egypt - Egypt

Provide technical support via various channels, diagnose issues, document solutions, and collaborate with teams while ensuring customer satisfaction.

• 2 - 7 Years
• Egypt - Egypt

Responsible for diagnosing technical issues, providing client support, maintaining documentation, and collaborating with teams to enhance product performance.

• 1 - 6 Years
• Egypt - Egypt

Provide technical support for enterprise applications and cloud solutions, troubleshoot issues, maintain documentation, and coordinate process adoption with strong communication...

• 2 - 7 Years
• Egypt - Egypt

Handle customer inquiries, provide merchant support, document technical issues, and maintain communication using WhatsApp; requires bilingual skills and CRM familiarity.

• 4 - 9 Years
• Egypt - Egypt

Ensure compliance with health, safety, and environmental policies while providing engineering support and managing well services operations and proposals.

• 2 - 7 Years
• Egypt - Egypt

Provide expert technical support for Luciq products, ensuring customer satisfaction through troubleshooting, collaboration, and proactive retention initiatives.

• 2 - 7 Years
• Egypt - Egypt

Provide technical support for eSignature services, troubleshoot customer inquiries, and promote products while utilizing various support tools and resources.

• 2 - 7 Years
• Cairo - Egypt

Provide technical support, manage client relationships, troubleshoot issues, and collaborate with product teams while ensuring client satisfaction and documentation.

• 5 - 8 Years
• Cairo - Egypt

Provide technical support for VMware products, assist sales, analyze issues, maintain customer relationships, and deliver high-quality service.

• 3 - 7 Years
• Cairo - Egypt

Provide technical support, troubleshoot issues, maintain IT systems, and ensure compliance with service level agreements; requires knowledge of networking and cloud platforms.

• 7 - 12 Years
• Egypt - Egypt

Manage technical support resources, provide high-level solutions, and ensure team productivity while troubleshooting complex technical issues and client expectations.

• 5 - 10 Years
• Egypt - Egypt

Lead a technical support team, ensuring timely assistance, managing operations, and fostering a collaborative environment while possessing strong technical and communication ski...