Service Desk Analyst Jobs in UAE

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support via phone, email, and remote support. Respond to customer queries and acknowledge incidents within defined SLAs. Log, categorize, and update incide...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The Service Desk is the Company’s single point of contact for all IT & Network related outages, Provide first line technical support to internal staff, The Service Desk Engineer...

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage IT assets, and perform user account management while possessing a Bachelor's degree and relevant certifications.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnosing and resolving hardware, software, and network issues for end-users via phone, email, or chat. Escalate complex or unresolved iss...

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the ...

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate services for children with developmental delays, ensuring family support, appointment scheduling, and compliance with healthcare regulations.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Operate the Facilities Management Help Desk to log, track and follow up on service and maintenance requests. Utilize the Help Desk system to generate management reports and prep...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves data entry, report analysis, KPI monitoring, and requires strong Microsoft Excel skills and experience in service centers.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide user support and system maintenance, manage networking equipment, ensure compliance, and possess strong analytical and communication skills.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Position: Service Center Administrator / Data & Operations Analyst We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for hardware and software, troubleshoot devices, assist with Learning Management System, and manage campus device lifecycle.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support for hardware, software, and network issues, resolving user problems efficiently. Install, configure, and maintain computer hardware, softwa...

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues swiftly to minimize downtime and ensure optimal performance for end-users. Provide exceptional customer service by guiding users through te...

• 0 - 5 Years
• Dubai - United Arab Emirates

POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adju...

• 5 - 9 Years
• Dubai - United Arab Emirates

Temporary IT Helpdesk Support Specialist --TAJMAC Global FZE-- Apply Now! Company: TAJMAC Global FZE Assignment Type: Temporary IT Helpdesk Support Services Assignment Location:...

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

IT Support Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians. Responsible for Scanning, Testing, and P...