Sla Management Jobs in UAE

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead transformation of customer experience with hospitality-grade service standards, oversee guest journey optimization, and manage financial and operational aspects.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead ITSM solution implementation aligned with ISO 20000, design tools, conduct gap analysis, and deliver training for IT staff.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design and implement maintenance schedules, oversee HVAC and electrical systems, manage facility projects, and ensure compliance with safety regulations and standards.

• 6 - 8 Years
• Dubai - United Arab Emirates

Lead onboarding verification teams, ensure compliance with regulations, optimize processes, and engage stakeholders while managing KYC/KYB operations in financial services.

• 7 - 10 Years
• United Arab Emirates - United Arab Emirates (UAE)

Manage IT operations, incident management, root cause analysis, and service monitoring while coordinating with stakeholders and ensuring operational governance.

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage IT operations, incident management, and service monitoring while ensuring stakeholder coordination and problem-solving in a technical support environment.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design and implement maintenance schedules, oversee HVAC and plumbing systems, manage facility projects, and ensure compliance with safety regulations.

• 10 - 15 Years
• Dubai - United Arab Emirates

Oversee SAP operations and service delivery, manage incidents, ensure client satisfaction, and maintain service standards with a focus on continuous improvement.

• 8 - 10 Years
• Dubai - United Arab Emirates (UAE)

Oversee end-to-end service delivery, manage service level agreements, and lead a high-performing team while ensuring client satisfaction and risk mitigation.

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee IT managed services delivery, manage client relationships, implement ITIL practices, and lead teams while ensuring compliance and optimizing performance.

• 15 - 20 Years
• United Arab Emirates - United Arab Emirates (UAE)

Oversee service delivery, manage incidents, enhance service level agreements, and lead teams in IT project management with Agile methodologies.

• 12 - 14 Years
• Dubai - United Arab Emirates

Oversee Data, Analytics, and AI project delivery, ensuring client satisfaction, resource optimization, and risk management while leading project teams effectively.