Sr. Integration Engineer

TPAY

Job Description

• Conduct integration initial session for premium merchants, partners, and internal teams.
• Act as a technical expert for integration-related issues, ensuring a clear vision and scenario with all internal and external parties.
• Ensure the testing scenarios are clear to technical SPOC before integration.
• All the above need to be detailed, documented, shared and uploaded on a board with status report weekly.
• Coordinate with Account Managers to utilize day with ready merchants for staging or production testing sessions.
• Conduct full testing cycles in which all issues that can be tested are reported.
• Handling merchants inquiries with accurate information via multiple channels as email or skype.
• Document creation for all new flows, integrations, discussion and CRs enhanced with lessons learnt.
• Contribute to automation and enhancements tool and techniques.
• Follow up on tasks and integration status with all partners.
• Managing Issues investigation and reporting with partners and internal teams with vision of the expected solutions.
• Understand and test new integrations.
• Mentor and develop junior integration team in the processes and integration with partners.
• Gather and analyze partner feedback to suggest process or system improvements that enhance the user experience.
• Stay up to date with the latest product updates, new features, and industry trends in FinTech, including regulatory. changes, to provide the most current support.

Qualifications

• 3-5 years of relevant experience.
• Bachelor s Degree in computer science or Engineering.
• Good knowledge in C#, AP.Net, MVC, Web APIs, WCF or any similar languages.
• Good Knowledge of APIs, JSON & web services.
• Good knowledge in database and SQL queries.
• Good Communication skills.
• Good English (Written and Spoken).
• Self-organized.
• Reporting and Process development skills.
• Knowledge of Java script is a big plus.
• Knowledge of Postman is a big plus.
• Experience with customer support tools (Freshdesk, Jira, Kibana, or similar platforms) is a plus.

Join Our Team

Location First Settlement New Cairo Egypt.