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Vacancy
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Job Description
Roles & Responsibilities
The Opportunities
We have two internship opportunities in the Hilton Supply Management team: one in Procurement and one in Customer Engagement. These internships will include customer support, data management, system training and system delivery to our customers, procurement program management and cross-functional activities / meeting and events. You will be asked to express your preference on role at a later stage in the application process.
Find out a bit more about each opportunity below:
/strong>
Work with multiple data streams to evaluate supplier information and performance.
Support management of e-Procurement systems.
Assist with onboarding new suppliers, including but not limited to, eProcurement systems, supplier orientation and meetings.
Support maintenance of property and supplier lists for internal and external applications.
Support tender activities, including but not limited to, building tender activities, maintaining the tender process and analysis of results.
Support tracking and reporting on Responsible Sourcing initiatives.
Customer Engagement Internship /strong>
Support HSM communication processes.
Assist in creating monthly and quarterly business reviews for HSM key customers.
Assist with onboarding new HSM customers.
Research enquiries on product availability, pricing, specifications, product usage and recommendations as requested.
Conduct benchmarking activities.
Assist in monitoring key customer performance metrics and opportunities for improvement.
Help track progress against account-specific goals and initiatives, documenting updates and preparing summary reports for customer-facing discussions.
Analyse customer usage data to identify underutilised products or categories and recommend opportunities for increased engagement./p>
Both roles will involve Data Management and also some Administrative & Support activities: /strong>
Data Management
Gather appropriate data or information from all relevant sources.
Ensure all enquiries within specific areas of responsibility are responded to promptly with satisfactory resolution.
Maintain departmental systems for filing and procedural documentation including contracts management across all client bases.
Work with multiple data streams to evaluate procurement data.
Administrative & Support Activities
Develop and maintain constructive relationships with internal and external stakeholders.
Communicate with team members providing relevant business information.
Collaborate and provide project and general admin support to the HSM team.
Produce ad-hoc presentations.
Ensure hotel, supplier and cross functional department enquiries are directed to the right location within HSM.
Attend departmental meetings pertinent to work assignments.
Assist with scheduling of meetings, bookings and conference calls including preparation of associated support materials./p>
Why choose us?/u> /strong>
Embarking on our year in industry programme is a transformative journey, encompassing a structured framework of learning and development activities. Here's what you can look forward to:
Learning and Development:/strong> Interns have access to Hilton University and other learning resources to enhance their skills and contribute meaningfully to ongoing projects.
Networking:/strong> Our programme offers our interns the chance to connect with professionals across the business, paving the way for valuable relationships.
Feedback and Growth: /strong>Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve.
Cross-Exposure:/strong> Opportunity to gain insight into another function.
Hilton Perks:/strong> Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends.
Competitive Salary & Benefits:/strong> 60,000 AED PA, housing allowance 48,000 AED PA & transport allowance 6,000 AED PA.
Location: /strong>Area Office, Dubai. Our placements are office based with flexibility offered across some teams./p>
Desired Candidate Profile
You must have graduated, or be due to graduate, with a Bachelor s or Master s degree between February 2025 and August 2026.
Hospitality or Business Management related degree is preferred however; we will consider applicants from other disciplines provided you are able to demonstrate a strong desire to progress a career in this area.
You must be able to undertake a full-time (40 hours per week) 12-month graduate internship, from 1st of September 2026.
Must be eligible to work full-time in the UAE without company sponsorship.
Proficient in Microsoft PowerPoint and strong Excel and reporting skills with the ability to learn new programs as required (such as procurement and CRM tools).
Ability to work with large datasets from multiple sources.
Highly numerate and exceptional attention to detail and accuracy.
Basic understanding of procurement and hotel operations.
Organised, detail-oriented and deadline driven.
Comfortable working with multiple hotels and internal teams.
Absolute discretion and confidentiality regarding sensitive information.
Excellent time management skills and the ability to meet targets.
Ability to thrive in a high-pressure environment.
Experience with Birchstreet is a plus.
Company Industry
Department / Functional Area
Keywords
- Supply Management Internship
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Hilton Hotels
Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 9,000+ properties in 141 countries and territories. In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 25 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognised hotel brand in the world. We have an incredible culture which makes Hilton a great place to work and recently ranked the #1 World's Best Workplace. We value and celebrate our team members diversities and individualism and foster a culture of belonging across our organisation. Joining Hilton will give you the opportunity to contribute to our rich culture and give back to the community. Our Team Member Resource Groups in Dubai focus on Abilities, Women s and Ethnic representation. You can find details on our Culture page.
https://hilton.taleo.net/careersection/hww_cs_internal_global/jobdetail.ftl?job=2340930&lang=en
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