Job Description

Roles & Responsibilities

Key Responsibilities:

Staffing of Projects and Practice Management

Independently staff consultants (Associates-Principals) across IMEA for selected practices (~80+ consultants)

Serve as trusted business partner to Industry Heads, Office and Market Leads; secure buy-in for staffing options and decisions.

Run regular meetings with Industry Heads, Office and Market Leads

Understand consultant performance, skills and development needs to facilitate a smooth staffing process

Understand consultant skills, development goals and preferences in order to drive their personal development through strategic staffing

Understand the pipeline of potential projects and be proactive in raising issues and concerns

Team and collaborate with other Talent Managers within IMEA and in other regions to find solutions on a wide array of topics (i.e. staffing, business development etc.)

Talent Management

Build relationships with consultants and develop a rounded view of their capabilities, professional goals and interests

Manage the information and dialogues around wellbeing and work-life balance of consultants

Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: practice pyramid and capacity planning, utilization, performance management, overall staffing process, engagement etc.

Collaborate with Performance Management to identify training needs of consultants

Collaborate with HC Operations on any HC-related topics related to pool of consultants

Work closely with the Regional Head of TM to lead or get involved in a variety of Talent projects/initiatives in the IMEA region when the need arises

Performance Management

Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit

Actively engage in the Mid-Year and Year-End review process working closely with the Performance Management function and participate in review processes

Work closely with the Performance Management function, reviewing consultant performance on a weekly basis discussing trends and proposed solutions with the business

Partner with career advisors and consultants to develop thoughtful career discussions and plans

Reporting

Review and interpret reports (e.g., utilization, staffing, OW Balance) to identify trends and actions

Coordinate the production of weekly consultant availability long lists and keep these up to date throughout the week

Maintain accurate and timely data in Certinia (resource planning database) with TM Operations support; ensure starter/leaver, training, time-off and any other data is accurately reflected

Contribute to the monthly Timesheet Variance process

Experience Required:

Ideal candidates will have a bachelor's degree and 5+ years of relevant professional experience in a fast-paced and dynamic client services business environment, ideally from a Management Consulting or Big 4 Consulting firm

Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy

Proven ability to foster relationships at all levels of the organization

Skills and Attributes:

Excellent communication, teaming and organizational skills

Ability to provide strategic guidance on any HR related area to the business

Ability to create trusted relationships with stakeholders in the business

Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities and different cultures

Ability to juggle several tasks at once, organize, prioritize and manage own time

Flexible attitude, hard-working, be prepared to step outside of job description if needed

Attention to detail and high level of accuracy

Ability to work with confidential data

A team player able to function independently, but collaboratively, in a fast-paced environment

An individual known for their enthusiasm, integrity and willingness to "roll up their sleeves" to get the job done, even the more mundane aspects of the job

Technical Skills:

Strong Word, Excel, PowerPoint and Outlook skills.

Fluent in English (written and verbal)

Experience working with a resource management system highly desirable

Proficient with data analysis and reporting

Talent Manager
Marsh & McLennan Companies, Inc.

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