Account Manager - Energy/Freight Commodities Analytics

Vortexa

You will be responsible for:

• Driving retention and growth within your book of business, meeting and exceeding expansion targets as well as renewals.
• Leading commercial discussions, including negotiations and upsell opportunities.
• Partnering with Sales, Product, Customer Success, Marketing, and Revenue Operations to develop account plans, map stakeholders, and identify growth opportunities.
• Understanding client goals and challenges, translating them into opportunities to deliver seamless client experiences.
• Building strong, collaborative relationships with decision-makers and influencers at client organisations.
• Using CRM and Customer Success tools to maintain accurate account data, forecast new opportunities and renewals including leveraging insights to mitigate risk and uncover expansion potential.
• Working with Revenue Operations and Finance to ensure accurate forecasting, and smooth contract execution.

It would be great if you also:

• Have experience handling commercial contracts and renewals.
• Are passionate about the energy and maritime industry and our customers.
• Have excellent engagement and influencing skills with an ability to establish trusted advisor relationships with business decision makers.
• Strong organizational skills, business acumen, and problem-solving ability.
• Collaborative team player who values openness and shared success.