Account Manager

Zoho Corporation

Job Role: Account Manager

Work Location: Dubai, UAE

• Drive revenue through proactive outreach to existing accounts and overachieve upsell targets.

• Understand and analyse customeru2019s business needs, technical requirements and current challenges. Position the right offering accordingly, highlighting the relevant product capabilities to demonstrate values.

• Possess deep product knowledge of Zoho products with an ability to show product demos as needed.

• Build and manage the entire sales cycle from qualifying to scoping opportunity. Build relationships, retain, negotiate and close business.

• Ensure customer satisfaction and arrest churn.

Requirements

• 2-3 years of business development experience from a software/SaaS background targeting mid to large sized companies.

• Prior experience in selling enterprise applications such as CRM, ERP, Accounting and HRMS is preferred.

• Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets

• Ability to deliver effective presentations and product demos highlighting the key value proposition

• Strong communication, interpersonal and consultative skills

• Comfortable working independently in a distributed and remote environment

• Comfortable using tools such as CRM for process management and reporting.