Administrative Executive

Confidential Company

Coordinate with the software engineering team and QA to successfully test and verify the functionality using agile methodology within deadlines.

Ensure business processes as per the originally defined scope. Suggest and make necessary to improve process flow for further development.

Identify the user rights, hierarchies and Department functions and assign the roles & permission.

Create and maintain daily tasks for a back-end system to update the required fields in the front-end application.

Responsible for escalating any troubleshooting in front & back-end applications to the relevant Department and ensuring that the issue is resolved promptly.

Coordinating with CX and the Receivable team to ensure all parties are utilizing the system effectively.

Responsible for training on the application to suppliers and internal team members.

Maintain the vendor panels (Update inventory, Pricing, promotions, invoicing upload) with the relevant supplier.

Engage with the suppliers to understand their challenges related to the application and resolve them on top priority.

Managing the Vendor invoices panel, such as invoice upload and verifying invoices.