Associate Director, Learning Solutions Manager

Fitch Group, Inc.

Employer Active

Posted on 15 Sep

Experience

5 - 7 Years

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Work closely with Client Learning and Development teams to understand learning outcomes and requirements. Define measures of success and demonstrate how those measures have been met

Work closely with product, digital learning and content teams to ensure learning platforms and content align with desired learning outcomes and excellent learner experience.

Creating project plans and schedules covering all elements of solution delivery and share with internal and external stakeholders. Proactively monitor risks & issues escalating where necessary

Manage all elements of learning solution delivery: raising work requests, logistics, learner assessments, access to learning platforms, assessments, feedback, reporting and invoicing.

Manage large volumes of queries from clients, learners and stakeholders

What W ould Make You Stand Out:

  • Good understanding of learning outcomes and learning management systems: setting measures of success and optimising learner journeys
  • Previous experience in the learning industry and understanding of the local market, competition and macro-economic factors.

Desired Candidate Profile

Previous experience of managing clients and stakeholders in Learning and Development environments

Experience of designing learning programmes and solutions

Strong organizational skills and experience in managing multiple projects simultaneously

Quick to act, thinking ahead, mitigating risks before they occur

Influencer, able to build relationships with internal teams as well as clients and learners

Experience working in fast paced, service led environment

Exceptional attention to detail, time management and prioritisation skills. Excellent communication skills; verbal and written

Department / Functional Area

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Fitch Group, Inc.

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

About the Team:

The Client and Learner Manager leads our Client and Learner Services Team in the successful delivery of sophisticated client learning programmes and solutions across the world.

The purpose of this role is to oversee and support the delivery of learning solutions, comprising a blend of complex instructor led programs and e-learning based learning. Working with clients and learners directly to deliver excellent experience within agreed timelines whilst managing internal processes, financial and quality controls.

Read More

https://careers.fitch.group/job/Dubai-Associate-Director%2C-Learning-Solutions-Manager-Duba/1241391101/

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