Data Center Presales/Solution Engineer Ghobash Group

Key Responsibilities:

• Engage with customers to understand their IT infrastructure, workloads, and business challenges.
• Conduct discovery sessions to assess current environments and identify gaps in storage, backup, virtualization, and DR strategies.
• Provide technical expertise on system architecture, high availability, and scalability

Solution Design & Architecture:

• Design and propose multi-vendor solutions that are tailored to customer needs, covering compute, storage, backup, and DR.
• Architect solutions leveraging technologies from VMware, Hyper-V, Veeam, Commvault, NetApp, Dell EMC, HPE, Pure Storage, Veritas, Zerto, Rubrik, and Cohesity.
• Create high-level and low-level designs (HLD/LLD) for proposed solutions.
• Ensure solutions align with industry best practices for security, performance, and scalability.

Technical Presentations & Demonstrations:

• Conduct product demos, POCs (Proof of Concepts), and workshops for customers.
• Develop technical collateral such as presentations, whitepapers, and use-case scenarios.
• Deliver engaging presentations to both technical and non-technical audiences.

RFP/RFI & Proposal Development:

• Work with sales teams to respond to RFPs/RFIs, ensuring the right mix of solutions is proposed.
• Draft Bill of Materials (BoM) and technical proposals with detailed justifications.
• Provide competitive analysis of different vendors solutions.

Collaboration & Knowledge Sharing:

• Work with cross-functional teams including sales, professional services, and support teams.
• Engage with vendor alliances to stay updated on product roadmaps and partner certifications.
• Conduct internal training sessions for sales teams and junior engineers.

Technical Skills Active Data Center

• Compute platforms: HPE, Dell, Cisco UCS
• Storage: SAN/NAS (HPE, Dell EMC, NetApp, Pure)
• Virtualization: VMware vSphere, Hyper-V
• HCI: Nutanix, VxRail, Azure Stack HCI
• Backup: Veeam, Commvault
• Networking: L2/L3, SAN (Brocade/Cisco), ToR/leaf-spine basics

Technical Skills Passive Infrastructure

• Structured cabling standards (Cat6/6A, Fiber OM3/OM4, SM)
• Rack and cabinet design
• Power planning (UPS, PDU, redundancy, load distribution)
• Cooling concepts (CRAC/CRAH, in-row, hot/cold aisle containment)
• Understanding of DCIM tools
• Knowledge of TIA-942, Uptime, ISO standards