Employee Relations Partner The Emirates Group

Job Purpose

The Employee Relations Department manages workplace relationships, ensuring a positive and fair environment for all employees. The team focuses on resolving conflicts, promoting communication, and maintaining compliance with labour laws and company policies.

As an Employee Relations Partne r, you role is to provide high quality, timely, accurate professional advice, support and coaching to employees and managers. Assess and resolve complex employee relations matters, partnering with leaders to drive a fair and consistent approach to the organisations policies and procedures to minimise risk whilst promoting a positive employee culture across the business and protecting the employment brand.

In this role, you will:

• Provide solid partnerships to stakeholders on employee relations case management across the Emirates Group.
• Advise, guide and coach on a variety of employee related matters to promote best practice, reduce risk and align business units with the EK brand.
• Manage and resolve complex employee issues across all levels of the organisation and conduct effective, thorough and objective investigations and hearings ensuring they are managed fairly and consistently in line with company requirements and local employment laws. This includes any employee relations issues, capability or disciplinary actions, performance management, policy interpretation and investigations.
• Identify and provide recommendations for corrective action, process and procedural enhancements, policy revision and/or improving employee relations management involving relevant stakeholders where required.
• Identify and monitor employee relations trends and take appropriate proactive measures by analysing data and recommending solutions.
• Develop effective relationships with the business to promote good employee relations across the organisation.
• Drive, develop and deliver training and workshops for managers and employees on case management subject matter.
• Identify business improvement opportunities and play a key role in managing related projects end to end.
• In partnership with HRBP, plan, design and implement key projects and HR change initiatives as required.

Qualification

To be considered for this position, you must meet the below requirements:

• 5+ years of experience in Employee Relations/Human Resources
• Experience in a customer or business facing advisory role
• Experience in an HR advisory role

You will have an edge if you have:

• Post graduate qualification in a HR specific field
• Professional accreditation preferred (CIPD or equivalent)
• Passion for delivering high quality customer service
• Knowledge of employment law, employee relations procedures and processes
• Ability to confidently articulate and interpret policy to managers and employees
• Excellent communication skills both verbal and written
• Ability to communicate with people at all levels
• Ability to analyse and identify trends