Escalation Management Jobs in UAE

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for handling legal issues, coordinating permits, and managing complaints with expertise in visa processing and public relations.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Perform invoice reconciliation, manage receivables, and ensure timely payment allocation while maintaining accurate ledgers and aging reports.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Lead customer service representatives, develop policies for customer satisfaction, analyze feedback, manage complaints, and demonstrate strong leadership skills.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Lead Technical Assistance Center operations for GPU clusters and HPC infrastructure, ensuring SLA compliance and team development in enterprise environments.

• 0 - 2 Years
• Fujairah - United Arab Emirates (UAE)

UAE National candidates will support IT issues, assist new employees, and gain practical experience in IT service management and troubleshooting.

• 1 - 6 Years
• Sharjah , Ajman , Dubai - United Arab Emirates (UAE)

Supervise contact center agents, ensure compliance, manage performance metrics, and foster team development while addressing customer escalations and improving processes.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Lead SAP Cloud governance, release management, and technical oversight while ensuring compliance and risk management in public cloud environments.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design and implement maintenance schedules, oversee HVAC and plumbing systems, manage projects, ensure compliance with safety regulations, and utilize building management systems.

• 1 - 3 Years
• Dubai - United Arab Emirates

Manage the assigned tasks related to medical assistance cases. Evaluate medical claims according to the guidelines. Coordinate with different providers to ensure high quality of...

• 3 - 8 Years
• Dubai - United Arab Emirates

Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge by being a point of advice for the CS department and other...

• 7 - 14 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Define design standards for WAN, LAN, and security solutions, ensuring technical alignment and governance across multi-vendor platforms while leading documentation and risk asse...

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage complex service configurations, coordinate with IT and vendors, oversee payroll and card operations, ensuring compliance and optimal performance.

• 10 - 15 Years
• Dubai - United Arab Emirates

Lead customer support operations by implementing structured management, automation, and training while enhancing team competencies in SaaS capital markets technology.

• 2 - 7 Years
• Dubai - United Arab Emirates

Utilize data for business decisions, implement process improvements, and possess knowledge of analytics tools, SQL, and advanced Excel.

• 20 - 25 Years
• United Arab Emirates - United Arab Emirates

Lead development of data governance frameworks, enforce compliance, manage data performance indices, and engage stakeholders for effective data management.

• 7 - 9 Years
• Dubai - United Arab Emirates

Lead customer experience strategy, manage teams and agencies, innovate processes, ensure quality, and advocate for customers while utilizing key performance indicators.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Serve as a trusted technical advisor, guiding enterprise customers through adoption, fostering relationships, and delivering tailored technical guidance for successful outcomes.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

The role involves technical stakeholder engagement, partner onboarding, issue resolution, performance monitoring, and project delivery in a digital telco environment.

• 2 - 7 Years
• Dubai - United Arab Emirates

The role involves managing compliance with government authorities, securing licenses, and requires experience in negotiation and relationship management.

• 3 - 5 Years
• Ajman - United Arab Emirates (UAE)

Monitor agent performance, track call metrics, handle escalations, and ensure compliance while fostering team growth and communication.

• 8 - 14 Years
• Dubai - United Arab Emirates

Oversee IT operations, manage ERP Oracle Fusion Cloud, ensure IT security, and lead digital transformation initiatives with strong stakeholder management skills.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient advocacy and customer service, requiring strong communication skills, empathy, and multitasking abilities in a healthcare setting.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing contact center technologies, ensuring system reliability, optimizing performance, and collaborating with cross-functional teams to enhance customer ex...