Escalation Management Jobs in UAE

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead Customer Support operations, manage SLAs and KPIs, ensure compliance, optimize systems, and develop team skills in a regulated environment.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Ensure exceptional client experience through effective communication, problem-solving, and relationship management while maintaining service standards and client satisfaction.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage customer documentation, coordinate internal support, handle invoicing, and ensure compliance while possessing strong communication and organizational skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Handle guest inquiries and service requests, coordinate with departments, maintain confidentiality, and support a positive team environment in luxury hospitality.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Manage customer complaints, ensure service standards, maintain records, and demonstrate problem-solving skills with excellent communication in English and Arabic.

• 2 - 5 Years
• Dubai - United Arab Emirates

Manage compliance with government authorities, track permits, and ensure timely reporting while maintaining relationships with stakeholders in Quick Commerce.

• 10 - 20 Years
• Dubai - United Arab Emirates

Position Overview: Do you love tech , but have a passion for people too ? As the Director of Operations, you will lead and oversee affiliate operations in the entertainment and ...

• 5 - 7 Years
• Dubai - United Arab Emirates

The role involves driving business transformation, managing technology initiatives, and building relationships with stakeholders to support strategic objectives.

• 8 - 10 Years
• United Arab Emirates - United Arab Emirates

Manage Network Operations, ensuring service delivery, escalation management, and team leadership while possessing strong communication and ITIL certifications.

• 2 - 8 Years
• Sharjah - United Arab Emirates (UAE)

The role involves client relations, annual maintenance contract management, team supervision, and requires strong communication, problem-solving, and leadership skills.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Lead strategy and governance of Azure and M365 platforms, ensuring operational excellence, security, and optimization in cloud and workplace technologies.

• 10 - 15 Years
• Dubai - United Arab Emirates

Manage daily operations, drive issue resolution, lead transitions, enhance client experience, recruit multilingual teams, and ensure compliance in luxury service environments.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide leadership and support for onsite meetings and events, ensuring operational efficiency, service excellence, and compliance with standards and requirements.

• 0 - 2 Years
• Dubai - United Arab Emirates

Support procurement processes, including order management and negotiations, while developing skills in documentation and vendor management for a future career.

• 5 - 7 Years
• Dubai - United Arab Emirates

Serve as a technical liaison, drive platform adoption, lead technical teams, solve complex challenges, and communicate effectively with stakeholders.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

• 12 - 14 Years
• Abu Dhabi - United Arab Emirates

Lead global guest relations operations, drive service recovery strategies, enhance customer experience, and manage vendor performance while fostering cross-functional collaborat...

• 3 - 5 Years
• Dubai - United Arab Emirates

Oversee customer service operations, lead a team, enhance customer satisfaction, analyze metrics, and develop training programs for exceptional service delivery.

• 4 - 6 Years
• Dubai - United Arab Emirates (UAE)

Investigate and resolve customer complaints, implement process improvements, and enhance service efficiency while ensuring compliance and effective communication.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead customer service team to enhance satisfaction, implement policies, analyze feedback, manage complaints, and foster a customer-centric culture.

• 3 - 8 Years
• Dubai - United Arab Emirates

Manage import and export documentation, arrange client pre-alerts, perform customs clearance, and communicate effectively in English.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead and mentor the customer support team, analyze feedback, develop processes, manage escalations, and ensure exceptional guest care and satisfaction.