Human Resources Director American Hospital Dubai LLC

Human Resources Administration and Compliance

• Ensures accurate, complete, and legally compliant employee records, including employment contracts, academic and professional qualifications, licenses, visas, health certificates, leave records, and performance documentation.

• Maintains compliance with UAE Labour Law, Joint Commission International Accreditation (JCIA) standards, and other applicable healthcare regulatory requirements.

• Oversees the development, implementation, and periodic review of People Innovation and Impact’s policies, procedures, and the Employee Handbook.

• Ensures high standards of HR data accuracy, integrity, confidentiality, and compliance with internal controls, data privacy regulations, and information security requirements.

Strategic Workforce Planning and Budgeting

• Leads the preparation and management of annual People Innovation and Impact’s operational and capital budgets, ensuring efficient and cost-effective use of resources.

• Drives workforce planning initiatives, including manpower forecasting, organizational design, and succession planning aligned with current and future hospital needs.

• Develops and presents workforce analytics, dashboards, and reports to support evidence-based decision-making by senior leadership.

HR Operations, HRIS, and Workforce Analytics

• Leads and optimizes day-to-day HR operations to ensure effective HR service delivery, payroll coordination, and seamless end-to-end employee lifecycle management.

• Drives the implementation, enhancement, and continuous improvement of HRIS platforms (e.g., Oracle), translating HR strategy into scalable, user-centric digital solutions.

• Reviews and analyses HR processes, tools, and systems to identify opportunities for automation, standardization, efficiency gains, and improved employee experience.

• Develops, monitors, and delivers workforce analytics, dashboards, and KPIs that enable data-driven talent, productivity, and operational decisions.

• Ensures HR systems data accuracy, reporting reliability, and compliance with governance, privacy, and information security standards.

• Partners closely with the Chief Human Resources Officer and HR leadership team to operationalize strategic priorities and support enterprise-wide transformation initiatives.

Talent Acquisition and Onboarding

• Develops and oversees local and international recruitment strategies to attract, select, and retain qualified professionals in line with organizational requirements and budgetary constraints.

• Implements competency-based recruitment and selection processes to ensure fair, consistent, and effective hiring practices.

• Oversees onboarding and orientation programs to ensure new employees are effectively integrated into the hospital’s culture, policies, and patient care standards.

Compensation, Benefits, and Rewards Management

• Oversees job evaluation, grading, and classification frameworks to ensure internal equity and external market competitiveness.

• Administers compensation structures, salary reviews, and employee benefits programs in accordance with organisational policies and benchmarks.

• Leads the design and implementation of performance-based incentive schemes and employee recognition programs.

• Manages staff housing assignments and related policies in a fair, equitable, and cost-effective manner.

Performance Management and Development

• Leads the implementation and monitoring of the hospital’s performance management system, ensuring alignment between job descriptions, departmental objectives, and organizational goals.

• Partners with department heads to support performance reviews, development planning, and performance improvement initiatives.

• Utilizes performance data and workforce metrics to support continuous improvement and organizational effectiveness.

• Oversees succession planning frameworks to strengthen leadership pipelines and ensure continuity in critical roles.

Learning and Leadership Development

• Oversees employee orientation, learning, training, and competency development programs in line with accreditation, clinical, and professional standards.

• Supports leadership development initiatives to enhance management capability and prepare high-potential employees for future roles.

• Collaborates with Learning and Development teams to align training programs with organisational strategy and clinical excellence priorities.

Employee Relations and Engagement

• Fosters a positive organisational culture through transparent communication and effective engagement across all staff levels.

• Leads employee engagement, wellness, and recognition initiatives to enhance morale, retention, and job satisfaction.

• Oversees employee grievance management, ensuring issues are addressed fairly, confidentially, and in compliance with legal and organizational requirements.

• Supports staff welfare initiatives, including employee committees and engagement forums.

Diversity, Equity, and Inclusion

• Promotes a culture of fairness, respect, inclusion, and equal opportunity across the organization.

• Ensures equitable practices in recruitment, promotion, compensation, and recognition.

• Drives Diversity, Equity, and Inclusion initiatives aligned with organizational values and international HR best practices.

Government Relations and Licensing

• Ensures timely processing of employee-related government requirements, including visas, Emirates ID, and professional licensing.

• Maintains effective working relationships with regulatory bodies such as the Dubai Health Authority (DHA) and other relevant authorities.