Ivr Jobs

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical integration and pre-sales support for e-commerce solutions, deliver training, and document requirements while ensuring compliance and effective communication.

• 3 - 8 Years
• Hyderabad - India

Design and manage VoIP communication systems, configure PBX and gateways, troubleshoot network issues, and require a Bachelor's degree in Computer Science.

• 1 - 4 Years
• Abu Dhabi , Ras Al Khaimah - United Arab Emirates (UAE)

Handle inbound and outbound calls, provide customer service, meet sales targets, and possess strong communication skills and product knowledge.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing contact center technologies, ensuring system reliability, optimizing performance, and collaborating with cross-functional teams to enhance customer ex...

• 5 - 12 Years
• United Arab Emirates - United Arab Emirates

The role involves designing Contact Center solutions using Avaya and Cisco, requiring strong technical, business, and consulting skills for customer engagement.

• 15 - 20 Years
• Saudi Arabia - Saudi Arabia

Lead and manage network infrastructure, voice systems, and wireless management while ensuring high performance, compliance, and team collaboration.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Responsible for operating and maintaining Intelligent Network and Value-Added Services platforms, ensuring charging accuracy and regulatory compliance with strong analytical ski...

• 3 - 5 Years
• Egypt - Egypt

Design and maintain IT infrastructure, manage systems and networks, troubleshoot issues, and implement security policies; requires Bachelor's degree and hands-on experience.

• 1 - 3 Years
• Cairo - Egypt

Design, implement, and maintain VoIP solutions, configure Asterisk and FreePBX, optimize call flows, and integrate with external platforms.

• 3 - 8 Years
• Amman - Jordan

Core Responsibilities: Problem Framing & Target Definition: Translate commercial goals into modeling problems (e.g., churn, propensity to buy, uplift, LTV, survival/tenure) with...

• 7 - 14 Years
• Egypt - Egypt

Lead incident management, optimize Cisco ISE and Zscaler, support voice operations, and ensure compliance with ITIL standards while managing network infrastructure.

• 6 - 14 Years
• Cairo - Egypt

Manage end-to-end lifecycle of IPT/UC changes, ensuring ITIL compliance, coordinating releases, and performing impact assessments with strong communication skills.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage contact center operations, ensuring adherence to service level agreements and key performance indicators while driving customer excellence and team performance.

• 2 - 5 Years
• Dubai - United Arab Emirates

Responsible for medical coding, ensuring accurate diagnosis coding, maintaining quality standards, and expertise in ICD-10-CM, CPT, and billing processes.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

The role involves executing lifecycle campaigns, analyzing customer data, optimizing performance, and generating insights using SQL, Python, and BI tools.

• 5 - 10 Years
• Amman - Jordan

Responsible for planning, managing integration functions, developing systems, analyzing requirements, and enhancing performance using various technologies and tools.

• 6 - 8 Years
• Amman - Jordan

The role involves designing customer value management strategies, executing marketing campaigns, and utilizing analytical skills to enhance customer experience and retention.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Collaborate on solution architecture, ensure integration readiness, comply with standards, and document technical governance for contact center technologies.

• 4 - 9 Years
• Egypt - Egypt

Ensure efficient operation of collaboration and voice platforms, conduct health checks, manage integrations, and maintain documentation while adhering to security policies.