Key Account Manager Al Futtaim Private Company (LLC)

Account Management

• Manage a portfolio of key accounts and corporates to ensure customer retention and maximize output from key account portfolio.

• Build strong and effective account management relationships with all customers.

• Develop customer relationships to enhance profit levels and penetration of services.

• Plan and implement customer retention and relationship development.

• Maintain administration and relevant reporting and planning systems as required by the Line Manager.

• Work closely with accounts and collections team to ensure debts are minimized.

Sales Strategy and Performance

• Support the Head of Department in sales strategies, targets and sales performance so that profitability, growth, and revenue targets are met or exceeded for corporate customers.

• Contribute to formulation of policy and strategy within the sales and marketing function.

• Prepare reports on a daily, weekly, and monthly basis to assist in planning strategies for acquiring potential business and understanding future trends.

• Provide vital statistics to the Marketing team to assist in strategizing future campaigns.

• Meet and deliver against all sales revenue and profit targets for lease and rental products.

• Grow accounts by cross-selling other Al-Futtaim products and services.

Brand Management and Networking

• Maintain and develop corporate image and reputation while protecting and developing the company's brands via suitable PR activities and personal presentation.

• Build awareness of Al-Futtaim products, including financial services, rental, leasing, Auto, Truck/Bus, and Industrial Equipment within the local corporate community.

• Become actively integrated with key local networking groups.

• Build high levels of customer satisfaction.