Product Support Specialist

eMcREY

Employer Active

Posted 13 hrs ago

Experience

2 - 7 Years

Job Location

Riyadh - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The Product Support Specialist is part of a dedicated managed services team, responsible for ensuring smooth day-to-day operations of e-payments systems, either related to card, non-card payments (SWIFT, RTGS, IPS, etc.), fraud, acquiring, reconciliation, and settlement processes. This role involves monitoring, troubleshooting, and resolving client issues, supporting system upgrades, and collaborating closely with client teams and internal technical and development teams.

Desired Candidate Profile

A minimum of 2 years of experience in payments. Strong knowledge of Linux, SQL, and scripting, as well as excellent communication skills, are essential for building trusted relationships and delivering high-quality support.

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • IT Software

Keywords

  • Product Support Specialist

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eMcREY

https://emcrey.com/careers/