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Experience
3 - 7 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Healthcare Program Sales:
- Engage prospective patients in-person as well as via phone, WhatsApp, Meta Channels, and email to provide information and promote healthcare programs.
- Manage leads and nurture leads through CRM systems to ensure timely communication and conversions. Cross-sell and upsell relevant services to existing patients.
- Meet or exceed monthly and quarterly enrollment and revenue targets.
- Offering a warm and welcoming attitude to all patients and visitors inquiring about our services through in-person and telecommunication routes.
- Patient Coordination:
- Schedule appointments and manage patient flow through EMR systems.
- Verify insurance eligibility for services and coordinate with clinical teams for both in-person and remote visits (at-home blood tests, pharmacy deliveries, etc).
- Facilitating efficient in-clinic patient flow by maintaining clear communication with both patients and clinical staff
- Maintain accurate and timely documentation of patient interactions, program progress, and service delivery.
- Track and encourage patient adherence to program milestones and follow-up visits.
- Client Relationship Management:
- Build strong relationships with patients, serving as their primary point of contact.
- Address inquiries and concerns promptly to ensure a positive patient experience and retention.
- Product Knowledge and Promotion:
- Maintain up-to-date knowledge of company services and healthcare industry trends.
- Confidently educate patients about program offerings and benefits.
Desired Candidate Profile
Requirements:
- Bachelor s degree in healthcare administration, management, or a related field.
- 3 4 years of experience as a patient coordinator or in a similar healthcare role in the UAE.
- Proven track record in sales or client relationship management within healthcare.
- Strong communication, interpersonal, and problem-solving skills.
- Experience with CRM, EMR, and insurance systems preferred.
- Ability to work weekends and public holidays.
- Professional, adaptable, and patient-focused approach.
Company Industry
Department / Functional Area
Keywords
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