Runner - Pool & Beach BANYAN TREE

Responsibilities

• • Ensure timely and accurate delivery of food and beverages to guests at the pool and beach, ensuring the correct order, garnishes, sauces, or side items.
  • Pay particular attention to specialty items such as fresh seafood, beachside cocktails, and unique appetizers to ensure correct presentation and quality.
  • Assist in managing special requests or dietary preferences, ensuring communication with kitchen or bar staff for accurate preparation and delivery.
  • Interact with poolside and beach guests to ensure satisfaction with their orders, proactively asking if they need anything else during their time at the pool or beach.
  • Support the front-of-house team by assisting with clearing plates, refilling water glasses, and addressing any guest inquiries between courses or beverage rounds.
  • Offer recommendations on refreshing cocktails, specialty snacks, or other unique offerings based on the setting.
  • Collaborate with servers, bartenders, and kitchen staff to ensure the smooth flow of orders from the kitchen to the pool or beachside.
  • Maintain a solid understanding of the restaurant s specialty offerings, including beachside drinks, gourmet pool snacks, or signature cocktails, to provide accurate and enticing descriptions when necessary.
  • Ensure that each dish or drink is delivered in accordance with restaurant standards, with a focus on maintaining the quality and aesthetic of the presentation in an outdoor setting.
  • Ensure the pool and beach service areas are kept clean and well-organized, clearing empty plates, glasses, and silverware in a timely manner to ensure a comfortable environment for all guests.
  • Maintain cleanliness around the pool and beach areas, including emptying trash and organizing service stations, ensuring all guests have access to clean, inviting spaces.
  • Ensure all pool and beachside equipment, including lounge chairs, towels, and umbrellas, are in good condition and ready for guests' use.
  • Assist in setting up poolside and beachside areas before service, ensuring adequate supplies (such as napkins, drinkware, garnishes, and utensils) are readily available.
  • Support with organizing seating and ensuring that the service team is ready for guest arrival.
  • Prepare the pool and beach areas by setting up trays, items for service, and ensuring everything is organized for ease of access during service.
  • Be proactive in attending any team meetings, training sessions, or briefings to stay aligned with the restaurant's standards and operational goals.
  • Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.