Senior Account Manager
CleverTap
Employer Active
Posted 10 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Own the business targets for the respective account patch and cross-sell/up-sell in the designated patch
Establish and build relationships with key customers/prospects so as to understand the customer needs and create a compelling value proposition
Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota
Negotiate agreements with the prospects/customers to close the deals
Work with partners and scale the business through them
Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc
What are we looking for?
Must Have
6+ years of experience in Account Management
Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation
Connect and contacts in the potential customer ecosystem
Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
Knowledge of market research, sales, and negotiating principles
Excellent communication/presentation skills and ability to build relationships
Good To Have
Good understanding of the MarTech domain is preferred
Knowledge of CRM software (eg. Salesforce) is a plus
Measures Of Success
Revenue Achievement (Booking, ARR)
Revenue retention (NRR)
Sustainable revenue growth (CAC: LTV)
Key Competencies
Functional: Mobile marketing expertise, MarTech understanding, Result oriented
Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills
Who will you report to: Regional Head - Enterprise Sales
Why join us?
Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
You are passionate about technology and its impact on the high-growth mobile technology space
Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
Flourish in an Environment that Nurtures Growth and Curiosity
Desired Candidate Profile
Must Have
6+ years of experience in Account Management
Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation
Connect and contacts in the potential customer ecosystem
Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
Knowledge of market research, sales, and negotiating principles
Excellent communication/presentation skills and ability to build relationships
Company Industry
Department / Functional Area
Keywords
- Senior Account Manager
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CleverTap
CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands including marquee Fortune 500 companies to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2 s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB , our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, S o Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.
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