Senior Account Manager

CleverTap

Employer Active

Posted 10 hrs ago

Experience

6 - 8 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Own the business targets for the respective account patch and cross-sell/up-sell in the designated patch

Establish and build relationships with key customers/prospects so as to understand the customer needs and create a compelling value proposition

Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota

Negotiate agreements with the prospects/customers to close the deals

Work with partners and scale the business through them

Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc

What are we looking for?

Must Have

6+ years of experience in Account Management

Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

Connect and contacts in the potential customer ecosystem

Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required

Knowledge of market research, sales, and negotiating principles

Excellent communication/presentation skills and ability to build relationships

Good To Have

Good understanding of the MarTech domain is preferred

Knowledge of CRM software (eg. Salesforce) is a plus

Measures Of Success

Revenue Achievement (Booking, ARR)

Revenue retention (NRR)

Sustainable revenue growth (CAC: LTV)

Key Competencies

Functional: Mobile marketing expertise, MarTech understanding, Result oriented

Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills

Who will you report to: Regional Head - Enterprise Sales

Why join us?

Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

You are passionate about technology and its impact on the high-growth mobile technology space

Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

Flourish in an Environment that Nurtures Growth and Curiosity

Desired Candidate Profile

Must Have

6+ years of experience in Account Management

Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

Connect and contacts in the potential customer ecosystem

Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required

Knowledge of market research, sales, and negotiating principles

Excellent communication/presentation skills and ability to build relationships

Company Industry

Department / Functional Area

Keywords

  • Senior Account Manager

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CleverTap

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands including marquee Fortune 500 companies to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2 s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.

At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB , our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, S o Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.

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