Service Assurance Jobs

• 5 - 10 Years
• United Arab Emirates - United Arab Emirates

Manage daily operations of trouble tickets, ensure service stability, track partner performance, and improve customer satisfaction through training and effective communication.

• 2 - 3 Years
• Cairo - Egypt

Responsible for quality monitoring, performance evaluation, knowledge management, and continuous improvement in customer service, requiring strong analytical and communication s...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Ensure quality assurance and customer service in eCommerce by monitoring operations, handling escalations, and managing customer complaints effectively.

• 4 - 6 Years
• Saudi Arabia - Saudi Arabia

Manage service assurance and performance for a nationwide mobile network, focusing on KPIs, SLAs, and customer experience improvement.

• 3 - 8 Years
• Egypt - Egypt

Develop technical solutions for Service Management, automate processes, integrate systems, and support users; requires Computer Science degree and programming skills.

• 15 - 18 Years
• Cairo - Egypt

Lead Telecom BSS/OSS projects, drive delivery transformation, manage data integration, and ensure stakeholder satisfaction with strong leadership and strategic execution.

• 8 - 13 Years
• Dubai - United Arab Emirates

Assess security controls and automate assessments in enterprise or cloud environments while possessing security certifications and building compliance frameworks.

• 10 - 15 Years
• Saudi Arabia - Saudi Arabia

Design and implement Next-Generation OSS/NMS architectures, drive automation initiatives, and mentor teams for seamless integration and operational efficiency.

• 4 - 9 Years
• Lebanon - Lebanon

Oversee financial statement preparation, conduct analysis, ensure compliance with accounting standards, and collaborate with auditors while providing accurate financial reporting.

• 3 - 10 Years
• Saudi Arabia - Saudi Arabia

Drive optimization initiatives to enhance network quality, monitor performance, and implement corrective actions while collaborating with cross-functional teams.

• 15 - 18 Years
• Riyadh - Saudi Arabia

Lead complex transformations in telecommunications, focusing on Business Support Systems, Operational Support Systems, and application modernization with strong stakeholder mana...

• 2 - 5 Years
• Qatar - Qatar

The role involves monitoring network and telecommunications equipment, incident management, and utilizing ITIL knowledge for problem resolution in a fast-paced environment.

• 10 - 15 Years
• Dubai - United Arab Emirates

Manage IT transformation and program delivery, integrating AWS cloud services with enterprise frameworks and enhancing customer relationships.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Manage IT transformation projects, integrate AWS cloud services, and ensure customer relationship management while leading multiple project managers.

• 10 - 15 Years
• Egypt - Egypt

Lead OSS/BSS transformation programs, govern multi-vendor delivery, and enhance monetization with extensive telecom expertise and program management skills.

• 3 - 7 Years
• Iraq - Iraq

Responsible for 5G network operations, maintenance, and integration, requiring expertise in RAN architecture, vendor equipment, and OSS platforms.

• 5 - 8 Years
• Cairo - Egypt

Conduct manual and automated testing for telecom products, create test cases, and collaborate with teams to ensure quality and reliability.

• 7 - 12 Years
• Jordan - Jordan

Oversee network design, implementation, and maintenance while managing equipment, ensuring security, and leading infrastructure projects with strong technical skills.