Job Description

Roles & Responsibilities

About the role:

In the role of Solutions Consultant - Legal Tech, you will:

Provide specialized consulting to help solve business challenges faced by customers using Thomson Reuters legal software and legal content solutions, supporting new business growth, increased market share, and improved customer satisfaction.
Engage and assist customers throughout the pre-sales process, helping identify the right offerings to address customer pain points, improve adoption, and increase retention.
Advise and consult with customers and internal sales teams to define requirements and determine product needs.
Act as the technical and product subject-matter expert in client meetings and prospect demonstrations.
Deliver feature and release education, use-case enablement, and support onboarding for new clients as needed.
Create and deliver customer success plans and periodic business reviews (where applicable) to optimize usage and continuously drive value.
Serve as a product evangelist through broader customer engagement, including webinars, customer events, and occasional public speaking opportunities.
Scope, design, and validate current-state solutions that demonstrate what is possible with the platform, including facilitating design-thinking workshops, process re-engineering sessions, strategic consulting, and proof-of-concept initiatives.

About you:

You're a fit for the role of Solution Consultant - Legal Tech if your background includes:

Experience with legal technology and/or legal workflows
Experience in a customer-facing role - ideally within SaaS or enterprise software.
Strong product and solution expertise with the ability to connect capabilities to customer outcomes (and explain value clearly to both business and technical audiences).
Demonstration excellence: ability to design and deliver structured, persuasive demos aligned to real customer workflows and use cases.
Workshop and facilitation ability, including leading stakeholder sessions.
Strong communication skills, Fluent English, Arabic is a plus
A collaborative mindset, able to work tightly with Sales, Product, and other internal teams to progress opportunities.

Prior experience presenting at webinars/events or contributing to thought leadership content.
Ability to support a quota-carrying or quota-influencing pre-sales motion.

What s in it For You?

Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Solution Consultant, Legal Tech Thomson Reuters

People Looking for Jobs also searched