Specialty Account Manager GlaxoSmithKline

Key responsibilities

• Execute commercial strategy and territory business plan to achieve agreed objectives and patient outcomes.
• Conduct regular, professional interactions with HCPs, institutions and scientific societies to drive disease awareness and appropriate use within approved indications.
• Monitor territory performance monthly and recommend corrective actions.
• Support development and rollout of local campaigns and materials, ensuring required medical and regulatory approvals are obtained.
• Develop market intelligence and contribute to accurate forecasting with marketing and trade teams.
• Coordinate with supply chain and commercial teams to support supply continuity and manage shelf-life and availability issues.
• Drive patient support initiatives and tracking that align with approved patient services and local regulations.
• Build and maintain long-term collaborative relationships with key accounts and KEEs to support patient care.
• Collaborate with market access colleagues to implement access plans for the territory.

Accountabilities

• Deliver patient recruitment and end-to-end account management in line with the GSK way of working.
• Produce and implement area business plans that prioritize risks and opportunities per account.
• Ensure timely follow-up with supply and commercial teams from demand capture to order fulfilment.
• Translate intelligence and patient enrolment into robust demand forecasts.
• Optimize use of resources to maximize territory performance.

Compliance and behaviors

• Fully comply with GSK codes, policies, governance processes, and applicable legal requirements.
• Obtain and rely only on approved medical and promotional materials; do not engage in off-label promotion.
• Maintain transparent, honest and collaborative relationships with stakeholders.
• Demonstrate GSK values integrity, respect, and patient focus in all activities.
• Participate in required compliance training and reporting.