Showing 42

Complaint Handling Jobs in Egypt

Senior Complaints Management

Manage escalated complaints, conduct investigations, improve customer experience, and collaborate with teams; requires a degree and customer service experience.

28 Nov
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Service Associate

Develop and maintain service quality, resolve customer complaints, possess analytical and communication skills, and improve processes in a banking environment.

30+ days ago

Account Advisor - Chat

talabat

  • 1 - 3 Years
  • Egypt - Egypt

Handle live chats and complaints, ensure service recovery, collect feedback, and maintain communication while possessing strong communication and problem-solving skills.

17 Nov

Account Advisor - OSU

talabat

  • 1 - 2 Years
  • Egypt - Egypt

Handle customer complaints, ensure resolution, maintain accurate records, and comply with service recovery guidelines; requires strong communication and customer service skills.

17 Nov

Supervisor, Digital Solutions Services

Orange

Responsible for digital transformation projects, vendor management, project management, and leading teams while ensuring high-quality digital services and customer experience.

30+ days ago

Guest Experience Agent

Four Seasons Hotel

Support guest satisfaction by managing interactions, resolving issues, and collaborating with teams to enhance experiences and service quality.

30+ days ago

Service Field Engineer

Responsible for installing, maintaining, and troubleshooting IVD equipment, ensuring compliance and customer satisfaction, requiring a Biomedical Engineering degree and bilingua...

30+ days ago

After Sales Support Policy Administrator

Nextcare Egypt

Administrative role requiring strong communication, Microsoft Office skills, attention to detail, and ability to manage client relationships in a pressurized environment.

30+ days ago

WhatsApp Customer Service

Vazlane

  • 1 - 3 Years
  • Cairo - Egypt

Manage multiple WhatsApp conversations, provide excellent customer service, and resolve issues with strong problem-solving and communication skills.

Multiple VacanciesEmployer Active3 Dec

Customer Relationship Executive

Egyptian Company for Cos...

  • 2 - 5 Years
  • Cairo - Egypt

Identify potential customers, manage customer data in the CRM system, and enhance customer satisfaction through effective communication and collaboration.

1 Dec

After Sales Engineer

TyrePro Egypt Co. - Cont...

  • 3 - 8 Years
  • Cairo - Egypt

Manage after-sales service, handle customer complaints, provide technical training, and support sales with a focus on tire performance and development.

26 Nov

Quality Manager

Decotam

  • 3 - 8 Years
  • Giza - Egypt

Design and develop Quality Management System, ensure compliance with international standards, manage quality control, and lead training programs for food safety.

30+ days ago

Sales Representative -Memberships

Wadi Degla Clubs

  • 1 - 3 Years
  • Giza - Egypt

Execute sales plans, achieve targets, upsell memberships, and develop customer relationships; requires Bachelor's degree, negotiation skills, and target orientation.

Multiple Vacancies30+ days ago

Customer Service Manager

Provide strategic guidance to teams, monitor performance, resolve complex issues, and enhance customer support through training and data analysis.

Employer Active3 Dec

Customer Service Manager - Banking

Ensure quality checks, manage call center applications, oversee onboarding, and require bilingual candidates with customer service experience in financial institutions.

30+ days ago

Customer Services Manager

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

30+ days ago

Customer Service Manager

EL EZZ for construction ...

  • 5 - 10 Years
  • Egypt - Egypt

Lead customer service team, enhance customer satisfaction, manage complaints, develop processes, and collaborate across departments with strong leadership and analytical skills.

27 Nov

Customer Service Manager

Mr. Tailor

  • 5 - 7 Years
  • Cairo - Egypt

Lead and inspire customer service teams, develop strategies for loyalty, manage performance metrics, and resolve complex issues with strong communication skills.

1 Dec

Call Center & Customer Service Manager

Idea

  • 7 - 9 Years
  • Giza - Egypt

Oversee call center operations, develop performance metrics, recruit and train staff, resolve customer issues, and enhance customer experience through data analysis.

28 Nov

Customer Service Manager

Lavita Developments

  • 5 - 7 Years
  • Cairo - Egypt

Develop and implement customer service strategies, lead a team, analyze feedback, and enhance client satisfaction with strong leadership and communication skills.

19 Nov

Customer Service Manager

viva call

  • 5 - 7 Years
  • Giza - Egypt

Supervise daily operations, lead teams, monitor performance metrics, and enhance customer service quality while ensuring effective communication and technical support.

30+ days ago

Customer Service Manager

Egyroll

  • 2 - 7 Years
  • Giza - Egypt

Manage customer service operations, including order management, account support, and warranty issues while ensuring effective communication and team leadership.

30+ days ago

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