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Complaint Management Jobs in UAE

Senior Officer, Complaints Management

First Abu Dhabi Bank FAB

Manage customer complaints, ensure policy adherence, maintain records, achieve service targets, and recommend solutions while demonstrating strong communication and problem-solv...

Employer Active23 Jan
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Senior Officer, Complaints Management

First Abu Dhabi Bank FAB

Manage customer complaints, ensure service standards, maintain records, and demonstrate problem-solving skills with excellent communication in English and Arabic.

21 Jan

Complaints Handler – LFI

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Review and resolve consumer complaints efficiently, leveraging financial knowledge and regulatory understanding, while managing complaint systems and improvement opportunities.

Easy ApplyEmployer Active23 Jan

Appeals Committee Member - LFI

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Analyze appeals trends, manage escalated appeals, maintain neutrality, and possess a Bachelor's degree in Law or Finance with relevant certifications.

Easy ApplyEmployer Active23 Jan

Appeals Committee Member - LFI

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Analyze appeals trends, manage escalated appeals, maintain neutrality, and support the Appeals Committee with strong analytical skills and relevant certifications.

Easy Apply22 Jan

Consumer Happiness Manager

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Oversee customer service operations, manage complaint systems, enhance customer experience, and lead team development while ensuring compliance with consumer protection standards.

Easy ApplyEmployer Active23 Jan

Complaint Handlers

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Manage customer complaints on social media, ensure effective resolution, engage with customers, and collaborate with teams to enhance service quality.

Easy ApplyEmployer Active23 Jan

Consumer Protection Liaison Officer

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

The role involves managing consumer complaints, supporting consumer protection strategies, and ensuring effective communication with stakeholders while maintaining compliance wi...

Easy Apply21 Jan

Sales Coordinator

Mai Dubai LLC

Manage customer documentation, coordinate internal support, handle invoicing, and ensure compliance while possessing strong communication and organizational skills.

Easy Apply6 Jan

Customer Relationship Manager

IA Wealth Real Estate LLC
  • 0 - 3 Years
  • Dubai - United Arab Emirates (UAE)

Build and maintain client relationships, conduct property viewings, manage sales processes, and meet targets with strong communication and negotiation skills.

Easy ApplyMultiple Vacancies14 Jan

Customer Support Manager

Confidential Company

  • 5 - 10 Years
  • Dubai - United Arab Emirates (UAE)

Lead Customer Support operations, manage SLAs and KPIs, ensure compliance, optimize systems, and develop team skills in a regulated environment.

Easy ApplyEmployer Active13 Jan

Customer Service Executive

Findr

Maintain positive customer relations, resolve complaints, manage documentation, and support clients while ensuring satisfaction and effective communication.

Easy Apply16 Jan

Junior Sales Associate

ADS Media Production
  • 0 - 1 Year
  • Dubai - United Arab Emirates (UAE)

Conduct market research, engage with customers, maintain visual merchandising, and support sales teams while requiring strong communication skills and customer-facing experience.

Easy Apply15 Jan

Manager Customer Concerns & Resolution

DUBAI PROPERTIES GROUP LLC

Investigate and resolve customer complaints, implement process improvements, and enhance service efficiency while ensuring compliance with regulations and maintaining customer s...

Easy Apply8 Jan

Manager Customer Concerns & Resolution

DUBAI PROPERTIES GROUP LLC

Investigate and resolve customer complaints, implement process improvements, and enhance service efficiency while ensuring compliance with regulations and maintaining customer s...

Easy Apply7 Jan

Patient Experience Manager

NMC healthcare LLC

Enhance patient journey by implementing strategies for satisfaction, managing complaints, and ensuring compliance with healthcare regulations in a collaborative environment.

31 Dec 25

Patient Admin Supervisor

NMC healthcare LLC

Manage patient experience, staff supervision, compliance, budgeting, and quality improvement while ensuring effective training and operational coverage.

9 Jan

Patient Admin Supervisor

NMC healthcare LLC

Supervise patient administration operations, ensure quality service delivery, support team development, and manage billing discrepancies while adhering to regulations.

9 Jan

CRM & Customer Data Manager

Al Futtaim Private Company (LLC)

Lead CRM development and management, leveraging AI for personalized engagement, ensuring data governance, and collaborating with marketing teams for optimization.

9 Jan

CRM Executive

CARTER AND WHITE TRADING
  • 4 - 9 Years
  • Dubai - United Arab Emirates (UAE)

Develop and implement CRM strategies, analyze customer data, manage databases, and enhance customer engagement through effective communication and problem-solving skills.

Easy Apply4 Jan

Senior MPM Officer - MPM

Allianz

  • 2 - 7 Years
  • Dubai - United Arab Emirates

Assist in developing healthcare provider networks, manage contracts, ensure compliance, and maintain relationships while supporting team collaboration and reporting.

21 Jan

Assistant Manager

NEXTCARE Claims Management LLC

Manage Medical Provider networks, negotiate contracts, ensure compliance, and support team objectives while possessing strong communication and analytical skills.

16 Jan

Collections Support Agent

Commercial Bank of Dubai

Responsible for processing critical documents, ensuring regulatory compliance, and providing operational support in collections with strong analytical and communication skills.

30+ days ago

Customer Service Manager

Rightangled

  • 3 - 5 Years
  • Dubai - United Arab Emirates

Oversee customer service operations, lead a team, enhance customer satisfaction, analyze metrics, and develop training programs for exceptional service delivery.

13 Jan

Patient Admin Supervisor

NMC healthcare LLC

Supervise patient administration operations, ensure quality service delivery, support team development, and manage billing discrepancies while maintaining compliance.

30+ days ago

Call Centre Supervisor

NMC healthcare LLC

Responsible for exceptional customer service in a call center, managing patient inquiries, scheduling appointments, and ensuring quality standards in healthcare.

30+ days ago

Patient Admin Supervisor

NMC healthcare LLC

Manage patient experience, compliance, staff training, budgeting, and performance metrics while ensuring quality service and operational efficiency.

30+ days ago

Senior Officer, CCB & IB Reference Data Group

First Abu Dhabi Bank FAB

Assist in service delivery by following procedures, managing requests, ensuring compliance, and contributing to continuous improvement in banking operations.

30+ days ago

Customer Support Officer

Manage customer complaints, ensure compliance with UAE consumer protection regulations, provide training, and maintain professionalism in customer interactions.

30+ days ago

Manager -Business Customer Support

Abu Dhabi Ports

Lead daily operations of marinas, manage customer service, ensure compliance, and drive continuous improvement in a customer-centric environment.

14 Jan

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