Helpdesk Jobs in Riyadh

• 5 - 7 Years
• Riyadh - Saudi Arabia

Lead Help Desk operations, ensuring exceptional service delivery, managing support requests, and developing a customer-centric team with strong IT service management skills.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Manage client service requests through various communication channels, provide prompt resolutions, and maintain accurate records while ensuring customer satisfaction.

• 7 - 10 Years
• Riyadh - Saudi Arabia

Lead customer support operations, manage helpdesk team, ensure service excellence, and possess strong problem-solving and communication skills.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Oversee HR operations, payroll processing, and visa documentation while managing recruitment and onboarding, ensuring compliance and process improvements.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Implement IT Field Support strategy, manage budget and help desk operations, and recruit talent while ensuring service excellence and performance monitoring.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Provide exceptional customer service, promote safety, and embody BOUNCE values while engaging with customers and contributing to a positive team atmosphere.

• 1 - 3 Years
• Riyadh - Saudi Arabia

The role involves managing customer onboarding processes, ensuring compliance with KYC/AML, and requires strong communication and organizational skills.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide timely assistance and resolve inquiries via live chat, requiring excellent communication skills and problem-solving abilities in a remote environment.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.

• 1 - 3 Years
• Riyadh - Saudi Arabia

The role requires strong understanding of Windows and macOS, Active Directory, problem-solving skills, and proficiency in Arabic and English.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Responsibilities include customer communication, record keeping, issue escalation, and process improvement; requires customer orientation, analytical skills, and fluency in Engl...

• 3 - 5 Years
• Riyadh - Saudi Arabia

Lead strategic account management, drive revenue growth, build relationships, and educate clients on advertising products and digital marketing solutions.

• 1 - 4 Years
• Riyadh - Saudi Arabia

Oversee shift management, ensure order fulfillment, train associates, and solve logistics challenges using data analysis in a fast-paced environment.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Respond to inquiries, solve problems, provide technical support, manage accounts, and enhance customer experience while achieving service goals and collaborating with teams.

• 5 - 8 Years
• Riyadh - Saudi Arabia

Deliver exceptional customer experience by educating clients, building relationships, monitoring feedback, and utilizing technology for customer success.

• 1 - 3 Years
• Riyadh - Saudi Arabia

The role involves guiding customers, creating success plans, advocating for customer needs, and leveraging technical expertise in cybersecurity for optimal product value.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Conduct knowledge sharing, monitor ticket bins, build relationships, and coach engineers while ensuring compliance and excellent communication skills.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Provide technical support, manage escalations, train help desk analysts, ensure compliance, and demonstrate strong communication and multitasking skills.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Provide technical support through various channels, troubleshoot issues, document solutions, and assist customers while collaborating with internal teams.

• 1 - 5 Years
• Riyadh - Saudi Arabia

Provide technical support for hardware, software, and network issues while maintaining IT documentation and ensuring cybersecurity measures are in place.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide timely customer support through various channels, utilize help desk software, and possess excellent communication and problem-solving skills.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide timely customer support via various channels, manage technical issues, and gather feedback while possessing excellent communication and problem-solving skills.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Responsible for processing guest requests via various communication methods, providing information about amenities, and assisting with internet access and room service.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Facilitate resource utilization and asset management through planning, coordination, and analysis using CAFM tools, with expertise in MAXIMO and facilities management.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Monitor IT infrastructure, detect incidents, perform troubleshooting, and collaborate with support teams; knowledge of IT components and monitoring tools preferred.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide technical support, troubleshoot issues, maintain systems, and assist with IT projects; requires problem-solving skills and knowledge of hardware and software.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Manage customer service policies, handle escalated complaints, ensure compliance with regulations, and track KPIs while collaborating with teams for service improvement.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Diagnose and resolve customer issues, manage support tickets, and provide technical expertise in Linux and Windows environments with strong communication skills.

• 6 - 12 Years
• Riyadh - Saudi Arabia

Provide bilingual support for digital banking platforms, coordinate with IT teams, and enhance customer experience through effective communication and problem resolution.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Lead and mentor a customer service team, manage provider relationships, ensure quality assurance, and enhance customer experience through effective strategies.