Helpdesk Jobs in Riyadh

• 0 - 6 Years
• Riyadh , Makkah Al Mukarramah , Jeddah - Saudi Arabia

Greet and welcome customers with a warm and professional demeanor, creating a positive first impression. Manage and direct incoming phone calls efficiently, ensuring calls are r...

• 2 - 4 Years
• Riyadh - Saudi Arabia

Handle customer inquiries and complaints, ensuring satisfaction through strong bilingual communication, problem-solving, and team coordination in a customer service role.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Overview Enhance customer experience through effective complaints management and service improvement. Your role Manage complaint systems and workflows. Track and analyze custome...

• 5 - 10 Years
• Riyadh - Saudi Arabia

Supervise technical staff, manage incident response, ensure SLA compliance, and possess extensive knowledge in networking and ITIL principles.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Operate and maintain computer systems, support networks, provide help desk assistance, and develop applications with a focus on Arabic support.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Provide excellent customer support by handling inquiries, scheduling appointments, and processing requests, requiring strong communication and customer service skills.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Handle customer interactions, resolve inquiries, and maintain data accuracy while demonstrating strong communication and multitasking skills in a contact center environment.

• 1 - 6 Years
• Riyadh - Saudi Arabia

The role involves supporting customer onboarding, driving product adoption, and enhancing customer lifecycle experience through effective communication and problem-solving skills.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide technical support, analyze problems, install devices, ensure user satisfaction, and document solutions while adhering to IT policies.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Manage customer service supervisors and teams, ensuring operational efficiency, high-quality consumer experience, and performance improvement through coaching and collaboration.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Support soft services operations, manage waste and logistics, ensure compliance with health and safety standards, and improve service delivery.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line IT support, troubleshoot hardware and software issues, manage user accounts, and promote cybersecurity awareness with strong communication skills.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Handles inbound and outbound communications, updates customer information, achieves KPIs, and requires strong communication and customer service skills.

• 10 - 17 Years
• Riyadh - Saudi Arabia

Manage customer care operations, service requests, and complaints while ensuring compliance, performance management, and stakeholder coordination with a focus on customer satisf...

• 1 - 3 Years
• Riyadh - Saudi Arabia

Assist customers with inquiries, manage calls, register patients, deliver results, handle complaints, and support billing; requires diploma in health management and strong commu...

• 5 - 10 Years
• Riyadh - Saudi Arabia

Manage a team providing technical support in geospatial software, ensuring customer satisfaction, and resolving issues with strong leadership and communication skills.

• 1 - 6 Years
• Riyadh - Saudi Arabia

Manage facility-related inquiries, coordinate maintenance, ensure compliance, support budget tracking, and maintain records while demonstrating strong organizational and communi...

• 1 - 7 Years
• Riyadh - Saudi Arabia

Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Sofitel Standards Accurately record and control wake-up calls ...

• 0 - 2 Years
• Riyadh - Saudi Arabia

Handle inquiries and complaints, update customer information, prepare reports, and deliver excellent customer service to build client trust.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Respond to user inquiries, log support tickets, troubleshoot issues, and capture feedback; requires a degree in Information Technology and strong communication skills.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Responsible for handling guest calls and service requests, ensuring efficient communication, excellent customer service, and maintaining accurate records.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Responsible for processing food and beverage orders, providing excellent customer service, and coordinating with kitchen staff to ensure timely delivery and guest satisfaction.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Supervise customer service representatives, enhance patient experience, manage hospital relationships, ensure compliance, and utilize data analytics for performance improvement.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Respond to customer inquiries, provide solutions, document interactions, and collaborate with departments while possessing strong communication and problem-solving skills.

• 1 - 6 Years
• Riyadh - Saudi Arabia

Provide accurate support for health insurance inquiries, resolve issues, and communicate effectively in Arabic and English in a fast-paced call center.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Lead and support a Customer Care team, ensuring high-quality live chat support, performance monitoring, and effective issue resolution with strong communication skills.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Responsibilities include customer communication, record keeping, and issue resolution; requires fluency in English and a second language, with strong analytical skills.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Supervise Rider Support agents, manage performance, resolve escalations, and enhance rider experience while ensuring operational excellence and team development.

• 1 - 6 Years
• Riyadh - Saudi Arabia

Support partners by improving their experience through troubleshooting, communication, and organization while managing multiple tasks in a fast-paced environment.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Provide customer support through calls and emails, manage tickets, resolve issues, and ensure satisfaction while meeting service level agreements and key performance indicators.