Helpdesk Management Jobs in Dubai

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a Lead Service Desk professional with experience in IT support and end user support, proficient in technical support and user assistance.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide informed customer support by staying updated on product changes, guiding troubleshooting processes, and collaborating with a diverse team.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Enhance operational efficiency through automation, conduct system development, provide IT support, and manage database administration with proficiency in programming.

• 12 - 17 Years
• Dubai - United Arab Emirates

Manage user services and access controls, ensuring service quality while leading support teams; requires banking experience and strong leadership skills.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer support in Dutch, troubleshoot technical issues, and document interactions while ensuring customer satisfaction and driving sales opportunities.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Provide first-line technical support, diagnose issues, manage user accounts, and ensure compliance with organizational standards for IT systems.

• 3 - 5 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Provide technical support for hardware, software, networking, and security issues, with strong knowledge of Windows, Microsoft 365, and cloud services.

• 2 - 5 Years
• Abu Dhabi , Dubai , Al Ain - United Arab Emirates (UAE)

Provide technical support, manage user accounts, monitor network security, and assist with hardware/software maintenance; requires a Bachelor's degree and relevant certifications.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support by troubleshooting user issues, utilizing remote tools, documenting interactions, and assisting with onboarding while maintaining system health.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Design and implement IT infrastructure solutions, provide technical support, and evaluate new technologies while ensuring system performance and security.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support by troubleshooting user issues, utilizing remote tools, documenting interactions, and assisting in onboarding while maintaining system health.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide second-level technical support for hardware and software, manage requests, document processes, and ensure effective communication with users and stakeholders.

• 1 - 2 Years
• Dubai - United Arab Emirates

Provide first-level technical support, incident management, and troubleshooting for IT issues while ensuring excellent customer service and timely resolutions.

• 1 - 5 Years
• Dubai - United Arab Emirates

Candidate will manage service requests, ensuring timely resolution and client satisfaction while working on a rotating shift schedule including nights and weekends.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical assistance via various channels, diagnose issues, maintain documentation, assist onboarding, and promote IT security best practices.

• 1 - 2 Years
• Ajman , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line support for hardware and software issues, troubleshoot network connectivity, and assist users with applications; Bachelor's degree preferred.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide technical support, troubleshoot issues, document interactions, and train users while ensuring compliance and excellent customer service in a Help Desk role.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support to Arabic-speaking users, troubleshoot hardware and software issues, and maintain systems while ensuring excellent communication in Arabic and English.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line technical support for hardware and software issues, manage ticketing systems, and require a Bachelor's degree in Computer Science.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer support to Arabic-speaking customers, resolve inquiries, document interactions, and demonstrate strong communication and problem-solving skills.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Provide technical support, troubleshoot hardware and software issues, manage user accounts, and assist in hardware and software setup for IT support.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues, provide first-line support, maintain systems, and require a Bachelor's degree in Computer Science or related field.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line technical support, diagnose issues, manage user accounts, and ensure compliance with organizational standards for IT systems.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support for desktop systems, troubleshoot issues, and assist users while ensuring system performance and security.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Handle customer inquiries in Arabic and English, provide solutions, document interactions, and support customer experience initiatives with strong communication skills.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide IT end-user and desktop support, with strong knowledge of Windows, Microsoft Office, and networking, while possessing strong communication skills.