HR Coordinator

Accor Group

Handle guest and employee interactions in a polite, courteous, and professional manner

Assist all employees promptly and maintain a positive internal service culture

Maintain strict confidentiality regarding company and employee information

Ensure compliance with legal regulations and work permit requirements for expatriate staff

Manage job application correspondence, documentation, and filing

Coordinate annual performance evaluations for all staff levels

Handle insurance administration and report irregularities

Keep personnel informed about important updates, changes, and departmental matters

Ensure hotel licenses are updated for uninterrupted operations

Maintain and update job descriptions in coordination with department supervisors

Manage personnel files including hiring, transfers, promotions, resignations, and changes

Maintain operational rules and procedures, updating them as needed

Support recruitment efforts in coordination with department heads

Monitor employee morale and discuss improvements with managers

Ensure adherence to salary and remuneration guidelines

Review competitor benefit and remuneration practices annually

Provide guidance and counseling to employees on personal and professional matters

Conduct exit interviews and identify resignation patterns

Share important internal information to prevent rumors and miscommunication

Organize staff social and leisure activities with department heads

Supervise staff accommodation maintenance and conduct regular inspections

Coordinate with finance on payroll and HR-related matters

Prepare monthly HR reports as required

Maintain and monitor staff vacation and public holiday balances

Ensure compliance with fire, safety, and emergency procedures

Attend required training sessions

Coordinate travel arrangements, visas, and airport pickups for new and departing employees

Arrange staff ID cards, name tags, and ensure HRMS data accuracy

Manage departmental time sheets and internal communication

Support recruitment, employee relations, PRO, and visa teams with administrative tasks

Attend meetings, draft minutes, and distribute them

Serve as Duty Manager as scheduled

Perform duties assigned by the Director of HR