Showing 42

ITIL Framework Jobs in Saudi Arabia

IT Service Management Analyst

Manage service requests and incidents using ITSM tools, ensuring compliance with ITIL best practices and providing technical support for network configurations.

Employer Active1 Apr
Register for Free

Looking for the perfect job?

Get personalised jobs in email. Apply in one click.

Service Delivery Officer (Associate Senior Service Delivery Officer)

The World Bank

Provide leadership in digital workplace service delivery, ensuring effective IT support, technology adoption, and strong stakeholder relationships while enhancing operational ef...

Employer Active1 Apr

Senior Hardware and Network Engineer

Seeking a skilled Hardware and Network Engineer to design, implement, and manage network infrastructure with strong problem-solving and analytical skills.

29 Mar

NoSQL Engineer

Athena

  • 3 - 5 Years
  • Riyadh - Saudi Arabia

Provide L2-level support for NoSQL databases, ensure compliance with regulations, maintain performance and security, and conduct incident troubleshooting.

Easy Apply10 Mar

Helix Project Architect - Saudi Arabia

The role involves leading solution architecture, providing technical guidance, and ensuring customer success through effective project management and stakeholder collaboration.

26 Mar

Java/ J2EE/ Containerized Engineer

Athena

  • 3 - 5 Years
  • Riyadh - Saudi Arabia

Provide L2-level support for JBoss and Java/J2EE in banking, ensuring compliance, high availability, and effective incident management.

Easy Apply10 Mar

Capacity Management ITSM Engineer (Banking)

Athena

  • 12 - 17 Years
  • Saudi Arabia - Saudi Arabia

Provide L3 support for Capacity Management in banking, ensuring compliance, optimizing performance, and leading incidents with ITSM tools and ITIL processes.

Easy Apply10 Mar

Informatica (EC, EDQ, PC, DEI, AXON) L3 IMS Engineer

Athena

  • 8 - 13 Years
  • Riyadh - Saudi Arabia

Responsible for L3-level support and operations of Informatica tools in banking, ensuring compliance, performance, and security while leading major incidents.

Easy Apply10 Mar

ITSM Manager & Capacity Manager - Associate Manager

Lead ITIL-based service management processes, oversee ITSM tools, analyze infrastructure performance, and collaborate with teams for capacity planning and optimization.

30+ days ago

Incident & Problem Management

Coordinate high-impact incident resolution, lead problem management, ensure ITSM documentation, and improve processes while collaborating with cross-functional teams.

30+ days ago

Operations Manager

Lead technical operations ensuring 99.99% availability, ITSM compliance, security adherence, and continuous improvement while managing stakeholders and vendors.

5 Mar

Network Security Engineer

Manage complex network security incidents, optimize firewall configurations, lead incident response, and mentor engineers while ensuring compliance with cybersecurity frameworks.

30+ days ago

Command Center

Monitor IT infrastructure, detect incidents, perform troubleshooting, and collaborate with support teams; knowledge of IT components and monitoring tools preferred.

30+ days ago

ServiceDesk Engineer I

tabby

Handle support requests, identify bugs, standardize solutions, automate tasks, and possess strong skills in Jira, SQL, and monitoring tools.

30+ days ago

Senior IT Support Specialist

Responsible for IT operations, delivering technical support, supervising teams, and implementing ITIL processes in retail and warehouse environments.

30+ days ago

SharePoint & Web Application Support Engineer

Provide L2/L3 support for SharePoint and .NET applications, manage incidents, and ensure effective communication with stakeholders.

30+ days ago

IT Service Desktop

Smart Resourcing International

  • 3 - 6 Years
  • Saudi Arabia - Saudi Arabia

Responsible for IT support, troubleshooting hardware and software, using IT ticketing systems, and providing efficient technical support with strong communication skills.

Easy ApplyMultiple Vacancies12 Mar

Incident Manager

TAWANTECH

  • 10 - 15 Years
  • Riyadh - Saudi Arabia

Lead end-to-end incident management, coordinate teams, conduct root cause analysis, and ensure compliance with service standards in IT operations.

30+ days ago

Manager - CCU Incident Management

Monitor incidents, coordinate multi-agency responses, maintain logs, and support SOP development; requires Bachelor's in Emergency Management and strong communication skills.

5 Mar

Senior Support Engineer

TAWANTECH

  • 5 - 10 Years
  • Riyadh - Saudi Arabia

Provide production support, troubleshoot issues, and perform root cause analysis while monitoring fraud alerts and system performance with strong SQL and Unix/Linux skills.

30+ days ago

ERP Support Asscoiate

Analyze and troubleshoot user issues, maintain ERP systems, and train users while ensuring quality service and effective communication.

30+ days ago

Senior IT & Cybersecurity Managed Services Manager

Manage IT and Cybersecurity services, resolve technical issues, lead a team, and prepare executive reports while ensuring compliance with SLAs and KPIs.

30+ days ago

Sr. IT Infrastructure Engineer

Design scalable AWS architectures, lead solution lifecycle, ensure compliance with cybersecurity regulations, and optimize cloud environments for performance and cost.

30+ days ago

IT Support Specialist

AMICO Group

Diagnose and resolve technical issues, support IT operations, manage software updates, and ensure information security compliance.

30+ days ago

Citrix Resident Engineer

Administer Citrix environment, manage applications, troubleshoot performance, ensure security compliance, optimize resources, and enhance end-user experience.

30+ days ago

IT Service and Asset Management System Engineer

Implement IT Service Management and Asset Management solutions, customize Ivanti Service Manager, and apply ITIL processes while collaborating with teams.

Easy Apply30+ days ago

Monitoring Tools Lead

Define and implement enterprise monitoring strategy, lead support teams, drive automation, and ensure compliance with ITIL processes and stakeholder communication.

30+ days ago

ITSM/ITAM System Engineer

Implement and optimize IT Service Management and Asset Management solutions, focusing on Ivanti Service Manager, while applying ITIL principles and collaborating with teams.

Easy Apply30+ days ago

IT Support

For home appliances
  • 1 - 3 Years
  • Al Qasim - Saudi Arabia

Provide technical support by troubleshooting hardware and software issues, managing ticketing systems, and conducting system audits for optimal performance.

Easy Apply30+ days ago

Service Desk Systems Leader

Confidential Company

  • 5 - 8 Years
  • Dammam/Khobar/Eastern Province - Saudi Arabia

Oversee service desk operations, ensure SLA compliance, manage IT support for users, and lead staff development with strong ITIL and technical knowledge.

Easy Apply30+ days ago

Get Personalised Jobs Recommendations

Registering gives you the benefit to apply to a variety of jobs based on your preferences in just one click

Register for Free