ITIL Practitioner Jobs in UAE

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide first and second line support for desktop, laptop, and mobile devices, with strong knowledge of Windows environments and excellent communication skills.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead administration and enhancement of Symphony Summit AI IT Service Management platform, focusing on workflow automation, scripting, custom development, and reporting.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Seeking an IT Support Specialist with knowledge of Windows OS, ITIL processes, and ticketing tools for End User Support roles.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Seeking a female candidate with IT end-user support skills, knowledge of Windows, Microsoft Office, and IT security for field support roles.

• 1 - 6 Years
• Dubai - United Arab Emirates

Provide first and second line support for desktop, laptop, and mobile devices, with strong knowledge of Windows, Exchange, and MS Teams.

• 1 - 2 Years
• United Arab Emirates - United Arab Emirates

Responsible for customer service and IT support, requiring basic system troubleshooting skills; preferred candidates are locally available from the Arab/Middle East region.

• 4 - 5 Years
• United Arab Emirates - United Arab Emirates

Provide desktop support and end-user assistance, manage IT assets, and troubleshoot hardware and software issues in Windows and macOS environments.

• 4 - 6 Years
• Dubai - United Arab Emirates

Install, configure, and maintain hardware and software while providing technical support for users and ensuring system reliability and uptime.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Lead and modernize enterprise service desk, enhance user experience through automation and AI, and drive operational excellence with ITIL processes.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Provide high-quality IT support for executives, resolving technical issues, managing devices, and ensuring seamless user experience with strong communication skills.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

The ITSM Analyst administers IT Service Management tools, tracks performance metrics, ensures process compliance, and supports service delivery optimization.

• 1 - 7 Years
• Dubai - United Arab Emirates

Gather and analyze business requirements for ITSM processes using ServiceNow, collaborating with stakeholders and ensuring compliance with best practices.

• 3 - 8 Years
• Dubai - United Arab Emirates

Enhance service efficiencies by managing ITSM processes, collaborating with IT teams, analyzing performance metrics, and providing training on ITSM tools.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 1 - 5 Years
• Dubai , Abu Dhabi , Fujairah - United Arab Emirates (UAE)

Provide on-site and remote IT support, troubleshoot hardware and software issues, manage user accounts, and assist with onboarding activities.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line technical support for hardware and software issues, manage ticketing systems, and require a Bachelor's degree in Computer Science.

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

The role involves managing IT service management projects, requiring expertise in cloud platforms, application modernization, and enterprise integration frameworks.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Lead IT service delivery, manage operations, implement ITIL processes, ensure compliance, and develop a high-performing team with strong leadership skills.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide IT end-user and desktop support, with strong knowledge of Windows, Microsoft Office, and networking, while possessing strong communication skills.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.