People & Culture Coordinator ACCOR

Scope:

The Talent & Culture Coordinator is responsible for handling attendance, payroll, compensation and benefits of employees, and other administrative duties at the Talent & Culture.

Responsibilities and Obligations:

• Processing new starter and leaver information
• Recording sickness, holidays and absences for the office team
• Maintaining personnel files
• Assisting with recruitment including the drafting of advertisements
• Issuing letters
• Dealing with Payroll queries and enquires
• Producing weekly and monthly departmental reports
• Organizing departmental meetings including bookings and refreshments
• Administrative support to the T&C team
• Collating all necessary statutory documents for files
• Handling offer letters with candidates
• Establishes and maintains effective employee relations
• Conducts Induction / Orientation program for all newly joined employees, as per the hotel standards
• Maintains an up to date computerized database of all employees
• Preparing and following the payroll authorizations with Finance
• Compensation & Benefits: creating policies, conducting surveys etc
• In charge of the daily, weekly and monthly attendance of all employees
• Ensures that all official reports are sent on time
• Handling all casual requests and attendance
• Handling change of statuses
• Handling final settlements and clearances
• Calculating and handling all leaves, sick leaves, PH etc
• Any other duties assigned by the People & Culture Manager
• To promote efficiency, confidence, courtesy and an extremely high standard of social skills
• To generally promote and ensure good inter-departmental relations
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• To adhere to Company and Hotel rules and regulations at all times
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility
• To report any equipment failures/problems to the Maintenance Department
• Pass any maintenance requests to the Maintenance Department
• To participate in any Training/Developments schemes as recommended by senior management
• To assist the Manager on Duty in any task outlined/detailed by him/her
• To comply with any reasonable request made by management to the best of your ability
• To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above

Security, Safety and Health

• Maintains high confidentiality in regards to guest privacy
• Reports any suspicious behaviour of guests and staff to the General Manager and Security
• Notifies housekeeper regarding lost and found objects
• Ensures that all potential and real hazards are reported appropriately immediately
• Fully understands the hotel s fire, emergency, and bomb procedures
• Follows emergency procedures to provide for the security and safety of guests and employees
• Works in a safe manner that does not harm or injure self or others
• Anticipates possible and probable hazards and conditions and notifies the Manager
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

Competencies:

• Good command of English and one other language used by majority of staff
• Five years experience in Hotel Industry
• Good knowledge in Microsoft Excel, Word, Outlook

Interrelations: Liaises with all departments to ensure smooth operation and develops effective relationships with guests, business partners